Delta out of Islip

[maureenmac]

We were flying out of Isp in Dec. When I checked the website hoping for a price decrease, I noticed the flights were not there. I called and was told that we had been moved to different flights . I e-mailed Delta to complain and received an answer stating the changes were made for $ reasons. That was yesterday. Today I called and asked to cancel my flights and received a full refund. 4 tickets at 229.50 each. I asked if they might change back to direct flights in the future and the agent said this was a major schedule change and they would not consider changes until spring of next year. I hung up and booked on the internet for JFK, I will never use LaGuardia again, and paid 166. a ticket. The savings was 250. so I feel a limo won't be a hardship. My friends and I are upset about this and hope another airline will start to fly direct or that SW will add more direct flights to the schedule as they only have 1 now. I was also told that the new schedule would begin in Nov. I changed to JFK because the direct SW flight would cut our last day short and the tickets were more $. By the way, the changed flight on the return left at 10:30 in the morning.

 

[DisneyHumbug]

I would have liked to ask for a refund, but we are using vouchers that we got last Feb. because we were bumped since the flights were OVERBOOKED. Now with these connections thru Atlanta, I hope we don't get bumped and end up with more Delta vouchers!!! I'm looking forward to flying SW next time. I'm just glad I found out about this change - especially since I didn't like the return flight they had put us on. I wonder when Delta would have gotten around to callilng us.

 

[maureenmac]

When I asked the 1st agent I spoke to about notification she said "Well if you were flying out tomorrow they would of called you by today, but you aren't going for months yet".

 

[idontknow]

About CVG....it is the only airport that I will willingly have a layover at. I've been thru there 3 or 4 times in the last 6 years. It is very easy to get around. I think once our gate was in concourse C (could be wrong about that, sorry it's been a while) and we had to take an actual bus from the main part of the airport. Even then, we had no problems. No different than taking the monorail at MCO.

 

[Lewisc]

DisneyHumbug--It might make sense to fly out of LGA or JFK to get a non-stop flight.
Spirit left ISP when they sold their gates to SW, SW is trying to get more gates in ISP. I wouldn't be surprised if SW picked up Delta's gates and added more flights.

 

[DisneyHumbug]

Lewisc - parking is too expensive at LGA or JFK, and since I'm much closer to Islip, we've gotten spoiled flying out of there...and I'm stuck with Delta since I do have the vouchers...but next time I'll look into Southwest...

 

[poppins50]

Thanks for posting this or I never would have known. There were six of us booked. We had rearranged dates and did alot to coordinate our trip to go down together. I called and changed mine to the JFK 7:15 and return 6:40. But my SIL who had 3 tickets was in S. Dakota. I had to pretend I was here and change flights so we had the exact flights. What a pain. The thing is the flights seemed full from ISP and the flights we just rebooked at JFK were empty. I will certainly miss going out of ISP.
Thanks for this post!

 

[DisneyHumbug]

Poppins50 - you are very welcome!! I keep thanking the friend that told me about this. Will you be parking at JFK or taking a limo? Would you share the cost with me? Thanks

 

[barbliny]

Last time we went to JFK (March) from near Port Jefferson -- the limo ride was about $80. We used the limo service used by my husband's company as I wanted reliability more than anything. We may have been able to find a less expensive ride, but making sure we get to the airport safely and on time is my first priority.

We used to use Delta out of Islip -- but I now love JetBlue!! The planes are great, the people are great, the prices are phenomenal, they're are almost always on time (or early), and the girls love those in-seat TVs. I also found that Delta basically overcharged for most of the seats out of Islip -- and the inconvenience of getting a limo ride far outweighed the extra expense. They also serve great snacks and give you the entire can of soda!! (I know such a little thing, but it makes me very happy).

 

[poppins50]

Disneybug-Sure we'll pick you up on the way! LOL But the only problem there is six of us already. I'm not sure yet what we'll do. We are going Nov. 27, when are you going?
BTW, I'm in the same boat I really wanted to use SW or JetBlue I'm sick of Delta but we had vouchers.

How is the parking at JFK? I havent' gone out of there in 4 years. I usually take a limo to Laguardia and the cost was $60 total (last week) including tip, but one way.

 

[DisneyHumbug]

LOL Poppins - I meant would you share the information with me??? We are not going until the February break...I haven't gone out of JFK since summer '97 (a lifetime ago)- and we took a limo that time, but don't remember the cost...I was at LGA last week (my daughter went to Denver) - that place is horrible when you compare it to ISP or MCO!! If Delta bumps us again, I may try LGA next time...if we don't get bumped, I'm switching to Southwest.

 

[maureenmac]

IMHO LaGuardia is horrible. We flew from there last Jan to save on the ticket prices at ISP and would NEVER do that again. We left over 1 hr. late due to the amount of flights going out and the return was worse. We sat on the runway for 1 hr. after seeing all of NY, LI, and NJ for over 1 hr. JFK has to be better.

 

[lindaso]

OMG -- I just checked in here to see about the National codes and I saw this thread. I can't believe this...I'm very upset!! I travel with 2 carseats and changing planes is just not an option for us. Plus we are out east and getting to JFK is a major pain in the butt. Oh man, better get offline and call Delta and find out what they did with my Nov. flight. AHHHHHH!!!!!

Linda

 

[ducklite]

I agree about LGA. It's the worst airport in the country in terms of on time performance, poor attitudes, dirty, being hassled by gypsy drivers and vagrants, etc. I'd rather drive to EWR, which I hate, but it's a lot better than LGA. JFK is another alternative, but for some reason there aren't a lot of good deals out of there.

Anne

 

[maureenmac]

I booked on the internet for 166. and if the price goes lower you can get a credit for future flights. They are good for one year. I want to try Jetblue out of JFK but their price was 200. Our return is Dec. 22, so that might have something to do with it. So this time we have Delta Express out of JFK. The early am out and around 6 PM return. I also noticed that the new flights from ISP are no longer Delta Express. That could be why they added the flights on to JFK last week.

 

[sixcats]

Maureen, I read somewhere that you could not get credit for reduced airfare when you purchase it on the net. So glad that I heard wrong! Was that through Delta's site ? How do you work it online to get a credit?

 

[maureenmac]

The way it was explained to me is - if you purchase on line and the online price is lowered you can receive a credit. If you purchase online and the price for resv over the phone is lowered you can not receive a credit. Hope I am right? Anyone ever have success with this?

 

[maureenmac]

Debbie - your question got me thinking of where I heard this info so I called Delta and asked. The answer I received was if the price goes down, call Delta and they will transfer you to their Website desk and you will be issued a credit.

 

[poppins50]

I did it with the my last flight. I booked it over the internet and watched the prices go down $35 per passenger (we had three). I called up and they gave me the credit right over the phone. The only problem I ran into was when we went to use the credit.

1.My SIL said with a voucher you have to go to Delta and purchase ticket to hand in voucher. Thank goodness she was wrong.

2. Didn't make sense to me so I called a few times. You can purchase tickets over phone with electronic vouchers but not over the internet. So you lose any extra miles for booking over the internet and prices were less over the internet.

3. The only real problem I faced was we had two electronic credit (because prices lowered 2 x) and it took 4 phone calls but I was finally able to purchase tickets over the phone instead of going to Delta.

4. If I didn't have those electronic vouchers I would have cancelled and asked for a refund of Nov. flight to go on SW or Jet Blue.

 

[poppins50]

BTW, For Long Islanders, there is a lady's night mini DIS Meet at Chilis in Westbury, being put together by Ripleysmom. It's Aug. 17 on a Fri. night at around 7:00pm. There are about 6 or 7 women going as of now, that are looking forward to the Margarita's. I would love to meet more Long Island Dis people (even if you don't like margarita's ), so if your interested PM or email me.
Carol