Well, that sucks.
Checked into my flight for tomorrow. The first leg is on Airtran, so I went ahead and paid for seat assignments when I booked the tickets. You know, on the off chance that I want all 5 of my family members to sit together. Didn't bother to check that the seats were the same ones I paid for before I printed the boarding passes. I looked down at the pages as they came off the printer and see that we are in rows 11, 12, 14, 16 and 16.
Called Southwest (because that's who I booked the travel through). They can't help because they don't have access to AirTran's seating assignments. Called AirTran - they can't help because it was booked through Southwest so the reservation is view only to them.
Turns out, my card was charged for the seat assignments, but then about a week later for some reason, a refund was credited to my card. No one seems to be able to tell me why.
I've been told that the people at the airport counter can change my seats when we arrive tomorrow. Yippie. I plan ahead and spend the money to get in the front of the plane, now we'll be lucky to get a handful of us near each other at the back, be the last ones off the plane and miss our connection.
