DDA Chapter 15

[Tammi67]

Well I guess everyone is in bed, which is where I should be.

We had a wonderful time. Everything went smoothly, all surprises went off without a hitch. I saw Janet, Chanon and Anne Marie, but never did meet up with Stephanie and Terry.

Trip report and pictures will be coming in the next few days.

I hope all is well with everyone. Does anyone care to give me an update?

 

[MrsHeg]

I've had a bit of a rough morning. What I thought would be a simple phone call to Sears has me angry beyond words. I think I mentioned last night that my Mother had ordered a bicycle at Sears.com for $68.88. When the package arrived yesterday it was a double jog stroller. So this morning I call and pointed out there error and requested that they send the correct product. I was told that it is now out of stock, but they would be happy to refund us the money. I explained that was unacceptable as we are not able to purchase another bike at that price at this time. It is obviously their error and they have already received the money so they need to find the correct bike or comp us a similar one. They are not at all willing to do either. They want to pick up the stroller and give us a whopping 10% discount for our inconvenience. I can get 10% off anyday so that is not at all helpful. Plus the only available bikes start at $249 now I ended up speaking to 3 people and they all tried to manipulate the conversation back to it being my problem. I explained that it is not my problem as I have in my possession a $299.99 stroller and they have $68.88. If they want the stroller back they need to provide the bicycle. I even tried to explain to them that even though the computer is showing that the item is no longer available, the bike that we ordered is sitting on a warehouse shelf somewhere. One lady even told me that I was her 3rd call in 20 minutes, apparently they sent the stroller out for other bikes too. So somewhere there is a warehouse full of bikes. One CS rep told me she wouldn't even order another bike from Sears.com since you probably wouldn't get what you ordered anyway Now isn't that great customer service? I requested to speak with a manager and they are supposed to call me within 24 hours. The supervisor kept insisting that she will be sending a pick up slip. I told her not to bother, no pick up until I have a bike We'll see where it goes from here. I just couldn't believe that they were unwilling to do anything. How hard is it for Sears to call a warehouse just to find out what happened? Obviously that is too much to ask. So if they won't work with us we will be keeping the stroller and selling it on ebay, then we can use the money to buy a more expensive bike.

So am I overreacting? Does satisfaction guaranteed mean anything? WWYD?

After working in retail for more than 22 years I can tell you this, if you don't get the correct response, move up the chain, eventually you will reach the right person. There should be an email address on the website to send your concerns to.

I'll ask Cassidy...she's been watching the state quarters....which ones specifically are you looking for??

Thanks, I need Alaska and Hawaii "D"'s

Just saw this on the DIS:

The Coral Reef restaurant at Epcot will not be doing diver signs and personalized menus in 2009.

I wonder if I'm not the only one who was disappointed because things didn't go as planned? It's a shame though.

What are the two that you are looking for? My mom is collecting them for us and she usually ends up with extra of everything.

Thanks, I need Alaska and Hawaii "D"'s


Welcome Home Tammi

 

[jackskellingtonsgirl]

YAY! I am glad Lindsay had time to meet you two. I know she is swamped right now.

She is horribly busy, but things are going well. She leaves for WDW on Thursday.

Well I guess everyone is in bed, which is where I should be.

We had a wonderful time. Everything went smoothly, all surprises went off without a hitch. I saw Janet, Chanon and Anne Marie, but never did meet up with Stephanie and Terry.

Trip report and pictures will be coming in the next few days.

I hope all is well with everyone. Does anyone care to give me an update?

Welcome home!! I am looking forward to hearing all about your trip!

I may be too tired to think properly, but I can't recall anything really major happening while you were away. Except the FaceBook virus which has killed Deb's desk top and inspired several DDAers to cancel their FaceBook pages entirely. DO NOT click to view a video sent by Denise!!

I am home from babysitting. I penciled in 4 more dates for this family so I will be busy! I really like them, and the kids are usually good so I don't mind. Oh, and I get paid for being there.

I talked to my mom for about an hour tonight after the kids went to bed. Diva went to a dance tonight. She started out with a boy. They went to dinner at Wendy's, then she came home and got her car and went to the dance by herself because the boy was afraid his girlfriend would find out. WHY would she go out with a boy who has a girlfriend in the first place? Especially to something like Winter Formal? NOT a good idea. When I was shopping with her that same boy kept texting her. She failed to mention that he has a girlfriend.
Anyway, Mom is doing OK. She said she has a lot of stiffness and it is hard for her to do anything with her fingers. She said she was trying to shorten a strap on Diva's dress but it was really hard to hold the needle, and it was hard for her to peel an apple earlier today. Hopefully the side effects will abate in a couple of days. She told me about her face being really red yesterday. The oncologist's office just told her to take some Benedryl, which is what I thought they might say.

We got new neighbors today. Looks like a young couple. Wonder if they like drumming? We really limit the hours DS drums, and we try to limit how long he drums during those hours, but it can still be annoying.

 

[jackskellingtonsgirl]

Debbie - I saw several posts where people said the diver and menus at Coral Reef were just for YOAMD and they wouldn't continue beyond the end of this year. That was before the announcement today, so I think that has kind of been their plan for awhile.

 

[Tammi67]

Just a tease until I can upload everything...........

 

[my3princes]

Just a tease until I can upload everything...........

Wow those are great shots

As Elizabeth mentioned...Do NOT open any facebook attachments. You could spend days trying to get rid of a worm virus and lose all your data It could come from Denise or me or any other as it doesn't actually get sent by the person, it somehow gets generated from pirated accounts It is very very bad.

 

[my3princes]

I'm off. Talk with you tonight.

 

[PNO4TE]

Jennifer - I am happy you got so much baking done and hope the girls did let you sleep!

Jen - I can't wait to hear about the show.

Deb - I am enjoying reading about your bike/stroller saga. I hope you can reach an agreement.

 

[PNO4TE]

I brought Nick over to my parents house to spend the night. I ended up spending an hour and a half cleaning tracking cookies off her computer. It was moving at a snails pace. It is much better now though. Mom and I decided to go to Manchester, NH to the mall tomorrow. We haven't done a shopping trip in years and we both have some free time. I'm digging out all my coupons and creating lists now.

have fun!

 

[PNO4TE]

As a last minute thing we decided to go to Celestial Seasonings for their free tour and then hussled back ate a little and went to the Parade of Lights....we are now eating dinner....really late. But it's been a pretty good day.

Next Saturday we will probably go to Hammond's Candies http://www.hammondscandies.com/

Sounds like great ways to celebrate the holidays, Theresa!

 

[PNO4TE]

Is anyone home?????

WELCOME BACK!!! We missed you.

 

[PNO4TE]

Good morning, DDA!

 

[PNO4TE]

Tammi - your two photos are spectacular!

 

[PNO4TE]

Last night I got the tree decorated and also wrapped my brother's family Christmas present and packed it up ready to mail out. I have absolutely NO idea what to get my sister and BIL. No clue...

 

[tink2020]

I just want to make sure they don't try to charge the credit card for the balance on the stroller which I did NOT order. Of course we would have the credit card stop payment anyway, but better to be safe than sorry.



Sleep good for Mamma girls

As far as I know, when they shipped the item for the price they "charged you" (although I have no idea how it works with a completely different item ) they've agreed to the sale as final. What a mess! The Target situation was such a national mess that it made various news programs.... I wonder what happened this year, as i don't remember these things happening as frequently in the past!

 

[tink2020]

I brought Nick over to my parents house to spend the night. I ended up spending an hour and a half cleaning tracking cookies off her computer. It was moving at a snails pace. It is much better now though. Mom and I decided to go to Manchester, NH to the mall tomorrow. We haven't done a shopping trip in years and we both have some free time. I'm digging out all my coupons and creating lists now.

Have a great time!

(I can't imagine not going to a mall on at least a bi-weekly basis! )

As a last minute thing we decided to go to Celestial Seasonings for their free tour and then hussled back ate a little and went to the Parade of Lights....we are now eating dinner....really late. But it's been a pretty good day.

Next Saturday we will probably go to Hammond's Candies http://www.hammondscandies.com/

Sounds like 2 fun Saturdays!

Just a tease until I can upload everything...........

Welcome back! Those shots are perfect! Tripod? I can't wait to hear more about the trip!

Jennifer - I am happy you got so much baking done and hope the girls did let you sleep!

Eh.... they have decided that they want to wake up every 10 minutes (taking turns) starting at about 4am. It's not a fun game!

 

[Blueeyes101817]

Morning everyone-
So i have to say that The Lion King was amazing..the costumes were just fantastic..i was amazed at some of the "animals"
We got there around 11, grabbed lunch at a TGI Fridays , before we got too close to times square, because we figured it would then be packed...We went to Rockefeller Center--the tree thsi year is from the town that I teach in, so that was kind of neat..We grabbed some pictures and headed to the show..after the show, we went home--it was a long day for the 8 year old we went with ---but it was great! i was exhausted last night!

 

[MrsHeg]

Good Morning Friends,

Tammi love your pictures and can't wait to see and hear more.

 

[tink2020]

Morning everyone-
So i have to say that The Lion King was amazing..the costumes were just fantastic..i was amazed at some of the "animals"
We got there around 11, grabbed lunch at a TGI Fridays , before we got too close to times square, because we figured it would then be packed...We went to Rockefeller Center--the tree thsi year is from the town that I teach in, so that was kind of neat..We grabbed some pictures and headed to the show..after the show, we went home--it was a long day for the 8 year old we went with ---but it was great! i was exhausted last night!

Sounds WONDERFUL! We absolutely loved TLK, too!

 

[MrsHeg]

Yesterday turned out to be quite productive, we started out working on the outside decorations, and then went to Brandon's closing cermonies for football. The participation trophies were bobble heads, which we thought were very appropriate as we call it bobble head ball at this age because they look like bobble heads with those big helmets on.

Brandon got his bobble head and a plaque for offensive player of the year,