- Jan 19, 2019
Was your scanned passport a PDF? I'm wondering if there is a restriction on PDFs vs JPEGs for uploads.
I have scanned our passports as JPEG, and taken photos as well. The scanned JPEGs are better quality than the photos I took. I plan to try the scanned JPEGs first.
When we checked in we had to quickly switch our passport files from pdf to jpeg. I think the upload only accepted picture file formats.