I would be very interested in any updates on those who purchased the mattress who have had it for a while because my Biscayne Bedding Mattress is less than 4 months old and I am miserable.
Our most recent cruises were 12/2021, 2/2022, 3/2022 and 8/2022 each time we slept on Biscayne Mattress. After March cruise I decided it was time for a new one. I discovered, the model on Disney was Bimini but Biscayne had renamed it to Diamond Euro but materials and construction were the exact same. Biscayne Bedding referred me to Chris (mentioned above) to order. I live in SC and he does ship. I didn't mind ordering online b/c I'd done the math and had recently slept on the mattress 21 nights (we've done more but trying to stay current) and thought that's a pretty good sleep trial and better than anything I'd get in a store! So I ordered the bed in May.
The mattress arrived in June and was ready to sleep on that night. I thought it felt firmer that what I remembered, but it was March that I was last on the bed...so maybe I didn't remember the comfort level correctly. I slept on the mattress and by the 2nd week started to wake up with a stiffness in my lower back. I was CONVINCED it wasn't the mattress....it couldn't be, I'd already slept on this mattress...so thinking it was something else...visited the chiro and started stretching more. One night in week 4 I woke up so stiff that I was in tears, I pulled up my legs to childs pose to stretch lower back but could only do this for so long before my feet would fall asleep from my bent legs.
STILL convinced that it's not the mattress...not even considering it. I up my visits to Chrio from 1 time a week to 2 and spend about 10 min right before getting into bed stretching and start sleeping on my back with pillow under my feet to keep them propped up. Being on my back and keeping my feet propped alleviated some of the pain but it was uncomfortable, and I was unsuccessful getting a good night's sleep.
August 6th we board Disney Fantasy as our farewell to summer vacation. I sat on the bed when we arrived in the room and thought - wow this is so soft and plush.. this is NOT my bed back home. I pulled back sheet to reveal tag and confirmed it's Biscayne Bedding. That night I slept soundly...and woke up with no back pain. By the 3rd night I was sleeping so soundly my mother woke me up in the middle of the night b/c she thought I'd stopped breathing b/c I was so still!! Clearly, I'm alive and well. Woke up on our final Saturday morning and got home Saturday night. I IMMEDIATELY went up to our "Disney" bed and sat on and said - this is NOT the mattress I was sleeping on this morning. It's Firm.
That same evening, I crafted an email to Chris that was very similar to what I'm posting here and explained that the mattress that I have in my home and the one on the boat are absolutely NOT the same mattress. I sent him photo of the tag from the one we were just on and the one I have at home. (I will take a moment to say that I believe Chris is a good man and I enjoyed our exchanges when I was looking to purchase) Chris called me back several days later, he's called the factory, compared the model and confirmed that I have the exact same mattress. He also pointed out that the photo of the one on Fantasy was mfg in 2017 and that's why it was softer.
Now this is where I get confused. The
DCL Fantasy mattress that I slept on I would describe as plush. The one I have at home would be a mid Firm. When you buy a plush it should be plush you wouldn't buy a mid firm expecting it to become plush right?
Chris when on to tell me the mattress would take time to adjust. Given that the one on the boat was 5 years my first question was "are you telling me I have to sleep on the mattress for 5 years before I get the comfort level I wanted?!?" His response was "no, but it would take about 120 days!!!" (Everything I found online suggests a couple of weeks). In the end he said there was nothing he could do for me and the warranty doesn't cover comfort. I understand why a warranty wouldn't cover comfort but at the same time I'd SUPPOSEDLY slept on this mattress for a min of 21 days before purchasing so I'm purchasing comfort.
I've moved into the guest room and DH is sleeping alone. Each day I spend 5 min 3x a day walking on the bed in an effort to achieve the comfort I was intent on purchasing. (Anyone in need of an at home cardio that build legs..this is it!) DH isn't a fan of mattress, thinks it's firmer than he would like but not giving him the issue it gave me b/c he's a back sleeper. I'm side and have since learned from Chrio that the firmness is causing pressure points on my hips that are in turn the likely result of the lower back pain. Guest bed isn't causing issues either. (Our bed is King, Guest is Queen or I'd switch them)
I did call factory who was of no help. I explained that if we're going back to June 2017 like the date on the tag then I have slept on Fantasy beginning September 2018-August 2022 6 times which would give me a full 42 days. And while the bed may have been mfg in June they didn't put it on the boat that month so my September cruise the mattress would have been about 3 months old. The factory's excuse was different people had slept on it every night...ok but my husband is sleeping out ours every night and while sizes may be different are your beds mfg in such a way that one-person sleeping on them for a week would alter the comfort level that much??
So, all that being said - maybe it's post covid production. The items may be the same but the quality of what they put in their bed is different. However, if you find the beds on Disney Fantasy to be something you sink into that hug you and provide cushion...then it is unlikely you will get that same feel should you order one now.
I'm still walking on it each day hopeful that when I reach the 120 day mark I will finally realize the comfort I wanted and that Chris promised. If not, then I will have wasted $2400 and will go out in search of something else and this one will have a sleep trial.
