auntlynne
Aunt Lynne
- Joined
- Sep 2, 2008
- Messages
- 8,236
So, I have just called the DCL line. OMG, I am so pumped right now just because of the phone call, haha (nothing to do with the info I got).
The CM was just SO nice, and it was like I was talking to an old friend and having a catch up with them about Disney, haha!
I explained my situation, that I've only been in the UK for 2,5 years and if he knows of any info about what to need to proof that I do live here.
I explained what has been going around online about needing specific documentation, and he said they should never go into so much dept for those specific documents, and he asked me if I have a drivers licence (I don't drive at all), and then if I have a bank account here.
Which I do, and even my back account from home is updated since I moved to the UK with my UK address (why else would I do that?).
So he kept saying I'm fine, BUT, it was better if I called back next week again before the first group can book, to see if anything had changed and ask again, just to be sure.
So, overall, I still don't really know anything official, but I must say, the guy really just made my day with how super nice he was and taking his time to hear me out and such. Kudos!
That is such a typical call to DCL. So glad they are continuing their style of customer interaction. It’s what I expect will happen on booking days.
Yeah!