I think that says more about you than it does about me.
If you’re trying to make the case that DCL isn’t heirarchically snobbish, you’ve failed.
I know of no other loyalty scheme that actively discourages new customers in the way the DCL CC does.
For the rest of us scum, grateful to lick the crumbs that fall from your tables, we may just as well pass.
I would love to know why you think all CC members are snobbish? I have read through this entire thread and do not see any snobbish attitudes. There are loyalty schemes all over the place, you could go to Tesco, shop with a Clubcard (Loyalty Scheme) and get better prices than those without Clubcards. You can fly regularly with an airline be a member of their reward scheme and get rewards for flying regularly. Hotels operate in the same way. Hell, even retailers such as John Lewis have loyalty schemes where you get discounts etc. So surely in this case every business is heirarchical?
Also in terms of pricing, most leisure businesses operate on a demand pricing, airline tickets get more expensive when there is demand, less when there is not. Hotels the same in most cases.
Not having a go at you or trying to criticise your opinions, but I would love for you not to cover every CC member under the snobbish banner!
Thanks DoubletheMushu, genuinely not trying to be argumentative, will make sure future posts dont come off as so.be careful you don’t get a warning for being argumentative as I did when I commented about the previous poster referring to CC members as scum (in a now deleted message).
For me you weren’t argumentative. You made a good pointThanks DoubletheMushu, genuinely not trying to be argumentative, will make sure future posts dont come off as so.![]()
For me you weren’t argumentative. You made a good point![]()
I have never been on a Disney cruise. I was very excited to book one of these cruises as a way to dip my toe in the water. Indeed, I wondered if this was a way for Disney to market their cruises to a whole new audience. When they were announced I was very likely to book, unless the pricing was crazy.
I’m now unlikely to book. The communications and planning have been a complete shambles. What confidence can I have that the cruises will be any better organised.
Disney is a massive, multi-billion dollar company. It seems crazy to suggest that this is all the fault of some rogue TA.
I’ve been surprised and disappointed by the consistent lack of detail offered. There are vague, generic promises that are rendered meaningless by warnings that it’s all subject to change. If I book a cruise do I get to see a show or not? Is it guaranteed? Could I turn up to the theatre and be sent away because I didn’t get there early enough?
It is utterly bizarre to me as a newbie that pricing information is not made available in advance. So when booking eventually opens, I have to gather and absorb huge amounts of information and make a panicked decision because, absurdly, each second I waste the price goes up.
The Castaway Club seems designed to actively deter new cruisers. My money’s as good as anyone’s. I have no interest in being treated as a second-class citizen. What kind of business model makes you earn the right to know what the prices actually are? And those of you who are Castaway Club members might like to try to sound just a little less bratty and entitled. Some of you.
This could have been a great marketing opportunity for DCL. Sadly, they have screwed every aspect of it up.
I dont think you should let this one experience of DCL deter you - it’s going to be a whole new ball game post COVID That is ever changing and they will need to adapt to that continuously. We will all need to accept that as we have done for the past year in other aspects of our lives.I have never been on a Disney cruise. I was very excited to book one of these cruises as a way to dip my toe in the water. Indeed, I wondered if this was a way for Disney to market their cruises to a whole new audience. When they were announced I was very likely to book, unless the pricing was crazy.
I’m now unlikely to book. The communications and planning have been a complete shambles. What confidence can I have that the cruises will be any better organised.
Disney is a massive, multi-billion dollar company. It seems crazy to suggest that this is all the fault of some rogue TA.
I’ve been surprised and disappointed by the consistent lack of detail offered. There are vague, generic promises that are rendered meaningless by warnings that it’s all subject to change. If I book a cruise do I get to see a show or not? Is it guaranteed? Could I turn up to the theatre and be sent away because I didn’t get there early enough?
It is utterly bizarre to me as a newbie that pricing information is not made available in advance. So when booking eventually opens, I have to gather and absorb huge amounts of information and make a panicked decision because, absurdly, each second I waste the price goes up.
The Castaway Club seems designed to actively deter new cruisers. My money’s as good as anyone’s. I have no interest in being treated as a second-class citizen. What kind of business model makes you earn the right to know what the prices actually are? And those of you who are Castaway Club members might like to try to sound just a little less bratty and entitled. Some of you.
This could have been a great marketing opportunity for DCL. Sadly, they have screwed every aspect of it up.
I’m a bit puzzled.
Platinum cruisers have only become platinum because like everyone they started right at the bottom. I started with no cc membership.
I couldn’t have an early booking, I couldn’t have a stateroom gift, I didn’t get a shopping discount nor an early port arrival or whatever.
i then became silver just like everyone else then gold then platinum.
I know no more about pricing than anyone else and I won’t find that out in advance.
Only last year or the year before there were significant rumours that DCL might introduce a cc membership higher than platinum presumably with enhanced benefits.
If they do good luck to those who have climbed up the loyalty ladder and spent a gazillion dollars doing so and reached the number of sailings required whatever that might be.
If I continue sailing and spending then I will eventually get there too but it’s the same system for everyone. I won’t consider myself disadvantaged. Nor will I feel that those who immediately qualify are being entitled and in some way superior.
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The Castaway Club seems designed to actively deter new cruisers. My money’s as good as anyone’s. I have no interest in being treated as a second-class citizen. What kind of business model makes you earn the right to know what the prices actually are? And those of you who are Castaway Club members might like to try to sound just a little less bratty and entitled. Some of you.
...
I would love to know why you think all CC members are snobbish? I have read through this entire thread and do not see any snobbish attitudes. ...
Not having a go at you or trying to criticise your opinions, but I would love for you not to cover every CC member under the snobbish banner!
You know, you're suggesting CC members are entitled because they want the perks they've earned - isn't it also entitled to demand you get the same perks without any previous loyalty to the company?
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you could go to Tesco, shop with a Clubcard (Loyalty Scheme) and get better prices than those without Clubcards
Its been a stressful few days for everyone, can we all take a deep breath, we all want to see the return to cruising, hopefully all this confusion will get sorted out soon. I am a first time cruiser too so I understand all points of view, there is nothing we can do about Castaway Club membership. so lets get back to refreshing the Disney Magic at Sea overview page for any updates![]()
I really thought you were a long-time cruiser!
What’s the Palo thing?The Palo thing is a bummer. But I would hate for them to bump up the pricing to make up for the limited seating the physical space demands. And I wouldn’t like to see them go to more pay-for dining that other carriers have.
I really thought you were a long-time cruiser!