While I have not done this yet, I was calling to try and make adjustments with the package I already have. The lady said, you got a really good deal and told me how I got it. She said it was a mistake on their website and it will be honored but if I make ANY changes (add a day, remove a day, anything) the rate will go to the current rate.
Do you know if this includes changes with the # of people in the room?, we put 3 adults 1 child, and now 1 adult is backing out!!! it cost $150 extra for 6 nights with the extra adult, but it is still cheaper than the room originally was, i just hate to see the money go to waste... we have the months to figure it out.
Is this a normal room booking you have through Loews? If so, you just need to let them know that the number of people have changed.
no it was the special uk rate glitch posted last fall. at the time a similar room for 3 ad an 1 child was 275 per night and i got it for 175 per night.
Then I think you are stuck. What is the going rate for the room now?
last time i checked it was around 300 for the 2 adult and 1 child, we may just have to try and find a replacement, do you think it would be a big deal to show up with 2 adults and 2 children, on a 3 adult, 1 child room?
No big deal at all. You are allowed 2 free kids.
I would tell them when I checked in that one adult backed out and see if they will change your rate then.
Royal Pacific - Standard Queen 4/5-4/8 $184 per night
If hubby's name is on ressie can I use my You First number instead of his?
Resie is in his name due to him being a golden APH "code" recipientbut I have more visits on my You First.
I just booked RPR:
10/31-11/4
2 Queen beds
AAA rate - $211.65
I really wanted a room with pull out sofa but was told there are none left and I had to request a cot. (additional $25 per night).
I decided to call myself to confirm my reservation and the hotel benefits w/ WWOHP. The reservationist proceded to tell me a rate that was much higher than my original reservation was for. Once I told her what my rate should be she was confused and she ended up putting a call request into the preferred guest desk (used for online reservations) since they were closed as I am on the west coast. I got a call this morning that they switched my rate back and are honoring reservations under the glitch. I think this situation makes it certain that anyone who booked the glitched rate is fine.
The only thing I would recommend is that you do not call the central reservation #, but only the preferred reservation desk is asking any questions. The preferred desk knows about the error and the central system automatically changes the rate because it does not recognize the original one.
On a side note they did state that all onsite guests will be allowed to participate in the WWOHP specials.