K, I called the ADA because I figured that agency could give me answers. We are not experts and can debate for a quadrillion yrs but our thoughts are not laws.
The woman I spoke to told me that Disney cannot make people buy an accommodation, ie,
Genie+. Now, CMs are not making people buy Genie+, it's a suggestion. She did say it needs to be looked into and that if people are having problems with denials, they should file a complaint. Disney only has to provide reasonable accommodations which I think we all know. No accommodation is not reasonable. So, for example, someone goes to a ride CM and is not given a return to the line time and the guest feels this is not reasonable because of their condition, file a claim with the ADA. Note: this will not help cheaters because you have to prove that you're disabled if the ADA claim moves up the ladder.
My other question was about the class action thing you have to agree to and she said she can't answer legal questions.