Language from the message:
Dear
D23 Member,
We are reaching out to provide you with an update on the shipment of your badges for D23: The Ultimate Disney Fan Event. Due to a technical issue, not all of your badges shipped together in your initial order.
We have taken steps to immediately correct the issue and have shipped your missing badges. You should receive them this week. Please note that the shipment will be from ID&C (our badge fulfillment vendor).
If you do not receive your badges before the event, we ask that you please visit the will call desk at D23 Event Services located on the 2nd floor of the Hilton Anaheim in California Ballroom A & B. D23 Event Services will be open during the following times:
Wednesday, August 7: 9 a.m. to 7 p.m.
Thursday, August 8: 7 a.m. to 7 p.m.
Friday, August 9: 7 a.m. to 7 p.m.
Saturday, August 10: 7 a.m. to 7 p.m.
Sunday, August 11: 7 a.m. to 7 p.m.
As a reminder, physical badges are needed for entry into the Anaheim Convention Center. Guests with a ticket that includes a reserved seat at the evening shows at the Honda Center will need their tickets (printed or digital with QR codes) to scan for entry. View how to print or download your tickets to the
Honda Center.