Cruise and Theme Park Operational Updates due to Coronavirus

[anthony2k7]

Do we know how they were issued if the app was down? Did ppl. walk up to CMs and they had a way to do it?

I'm guessing the app is now fixed

 

[Mit88]

I think it’s inevitable we will see decreases after Labor Day though. Least busy weeks at Walt Disney World every year.

I meant like first few weeks of reopening level of decrease. If they go back to crowds like they are now, it’s going to continue to get busy. September/October are growing in popularity for WDW. We don’t know the impact no Halloween party’s will have.

 

[rteetz]

Do we know how they were issued if the app was down? Did ppl. walk up to CMs and they had a way to do it?

They opened them at Noon. And then will again at 2.

 

[New Mouse]

One thing to remember on crowd levels is that every DVC owner who had banked 2018 points extended has them expiring for real this time on November 30. It’s use it or lose it for the next 90 days for 5 of the 8 use years.

I’m expecting DVC cancellations to drop precipitously.

Yeah no decision has been made on length of extension for the later use years (december) yet.

 

[rteetz]

 

[cristen72]

No skyliner refillable mugs available at BC. Only Star Wars. The lady at the counter says she thinks the skyliner mugs have been gone a while. Can anyone comment if they have seen them lately and where? We would happily go to another resort to be able to get them.

 

[midnight star]

driving distance is very subjective, I have friends from Indiana and Tennessee that are driving down next month. Travel is definitely up, I clearly see it when walking back to my car after a park day and I see all sorts of license plates not just Florida ones. September has always been a slower time of year and I am sure it'll be that way this year but people are definitely traveling more in comparison to July

Also since a lot of people are working remotely or doing virtual school, it makes traveling easier.

 

[TakesFaithTrust&PixieDust]

driving distance is very subjective, I have friends from Indiana and Tennessee that are driving down next month. Travel is definitely up, I clearly see it when walking back to my car after a park day and I see all sorts of license plates not just Florida ones. September has always been a slower time of year and I am sure it'll be that way this year but people are definitely traveling more in comparison to July

I’ve also been seeing a lot more out of state plates. Roads are more congested. I even noticed more cars at the cheaper t-shirt outlet stores. Travel is definitely up.

 

[yulilin3]

No skyliner refillable mugs available at BC. Only Star Wars. The lady at the counter says she thinks the skyliner mugs have been gone a while. Can anyone comment if they have seen them lately and where? We would happily go to another resort to be able to get them.

Visited a couple of resorts, including skyliner resorts and only seen the sw one

 

[cristen72]

Visited a couple of resorts, including skyliner resorts and only seen the sw one

Thanks for the info. We’ll just get a regular mug. I love SW, but I’m not crazy about this design.

In other news, we were just pixie dusted with a room upgrade! I feel sure the cast member at check in had bunches to do with it. Is there a way I can leave a cast compliment online or do I need to go somewhere and physically fill out a card?

 

[SMRT-1]

Thanks for the info. We’ll just get a regular mug. I love SW, but I’m not crazy about this design.

In other news, we were just pixie dusted with a room upgrade! I feel sure the cast member at check in had bunches to do with it. Is there a way I can leave a cast compliment online or do I need to go somewhere and physically fill out a card?

You can tweet @WDWGuestService and use the hashtag #CastCompliment

 

[Disney loving Iowan]

Has there been any kind of talk or rumors lately on when the performers will be coming back? I'm really hoping the Dapper Dans and Voices of Liberty will be back by January.

 

[andyman8]

You can tweet @WDWGuestService and use the hashtag #CastCompliment

Unfortunately, much of the Social Media team is still on furlough, so that account hasn't been active since March. That said, I'd ask at the Front Desk (probably a different CM lol) if they have a Cast Compliment card. If they don't, Guest Relations in the parks and at DS will absolutely have one. You could also send a quick email to wdw.guest.communications@disneyworld.com. Not entirely sure if that account is being monitored (some the Guest Experience Services team is still on furlough) though.

 

[rteetz]

Unfortunately, much of the Social Media team is still on furlough, so that account hasn't been active since March. That said, I'd ask at the Front Desk (probably a different CM lol) if they have a Cast Compliment card. If they don't, Guest Relations in the parks and at DS will absolutely have one. You could also send a quick email to wdw.guest.communications@disneyworld.com. Not entirely sure if that account is being monitored (some the Guest Experience Services team is still on furlough) though.

Kind of strange that the WDW team is on furlough but the DL team is active on Twitter.

 

[andyman8]

Kind of strange that the WDW team is on furlough but the DL team is active on Twitter.

Yeah, that is really odd.

 

[CastAStone]

Yeah no decision has been made on length of extension for the later use years (december) yet.

Hard to imagine WDW points get extended again. Now Grand Californian and Aulani, who knows. Aulani alone has around 1 of every 6 points for the whole DVC system. They can extend them for Aulani and have booking problems there or do nothing and have a flood of points into WDW DVC. It’s about a worst case scenario.

 

[xuxa777]

Very true. I have a friend where her son goes to a charter school. They essentially only do school for half the day then the rest of the day they can contact the teacher if they need help with assignments. So with that they’ve gone on midday trips to places.

I saw one kid doing his virtual school in a Disney resort in the morning and then hit the parks in the afternoon. Super easy to do.

 

[TheMaxRebo]

I saw one kid doing his virtual school in a Disney resort in the morning and then hit the parks in the afternoon. Super easy to do.

Defintely depends on the specifics of your school. For my kids, when they are "virtual" they will be on their computer watching the teacher teach - and will be for a full, regular school day. So with the shortened park hours, wouldn't leave much time to go after (Plus they will have homework to get done)

But other setups could definitely make it work

 

[Pksmom03]

My DD is at King’s Island (Cincinnati OH) right now and just texted me that they’ve only gotten to ride 3 rides in 5 hours! Social distancing and the fast passes they sell for $90 a person for the day have made for a very frustrating visit.

 

[Dentam]

Major outage worldwide. Garmin down, MDE, Starbucks, Centurylink, etc.

So that explains my issues this morning! I was wondering if my laptop was going haywire.