Cruise and Theme Park Operational Updates due to Coronavirus

[Llama mama]

So if Disney is allowing late cancellations there really isn’t a need to purchase insurance. I read 24 hours before check in . Is that correct?

 

[chicagoshannon]

except you can't buy any tickets now so that won't help her get her 2021 park reservations before they get limited.

Earlier this week they were letting people renew early so they could make their reservations. I"d call the passholder line and talk to someone about renewing early.

 

[Anna_Sh]

Does anyone think that any of the table service restaurants will offer take out options? I love Via Napoli’s pizza and arancini, but I’m not willing to eat inside a restaurant to get it. I’d rather get it and eat it on a socially distanced bench outside.

 

[Spaceguy55]

except you can't buy any tickets now so that won't help her get her 2021 park reservations before they get limited.

You can soon, if a package a call to GS might be needed first to confirm if possible.

By June 28, all Guests will be able to purchase new Disney Resort hotel packages and theme park tickets and make their park reservations for arrivals starting in 2021 as our phased reopening continues. Guests will be able to view park availability online prior to purchasing their tickets. Please note that park reservations are limited in number and subject to availability. Availability can change until the reservation is finalized.

 

[IWantMickeyToo]

I saw someone posted they received notification their magic bands had shipped— so hoping to see more of those posts today!

We will be there on July 12th and we received our magic bands last week.

 

[kimili8]

[QUOTE="hereforthechurros
August 8th here as well and it says it will ship shortly. Inconsistently remains consistent!


We are 8/8 as well and I got an email this morning saying magic bands have shipped

 

[NoTime42]

Does anyone think that any of the table service restaurants will offer take out options? I love Via Napoli’s pizza and arancini, but I’m not willing to eat inside a restaurant to get it. I’d rather get it and eat it on a socially distanced bench outside.

I agree, and it shouldn’t be hard for them. (Probably no Mezzo Metra size)
Patina’s sister restaurant, Naples, in DL’s DTD does have to go boxes. It’s not unusual to see a family walking in the DL park with their pizza box.

I’m guessing Via Napoli doesn’t offer this on regular nights because their oven capacity seems to be maxed out with dine in orders, but now they will have fewer dine in customers.

 

[Jake]

Is this a new trend ? CA numbers as FL numbers of virus people going up. Do you think WDW opening will be delayed ?

With FL numbers going up each day, I can not see Disney World reopening.

 

[RhodyKP]

Disney says face covering should have ear loops or ties.

I'm fairly certain I read somewhere on the boards yesterday that someone was told by a CM that gaiters were ok. lol talk about unreliable information! But still.

 

[marx]

Is anyone else still unable to get through to Disney IT? We have tickets (and a resort stay) but haven't been able to reserve park days for two people in our group because MDE inexplicably reassigned their tickets to a third member of our group. I got through to a phone CM who couldn't help me -- she said I needed to call Disney IT. I have been trying since Monday without success. Are they taking calls? If anyone has gotten through to Disney IT in the past couple days, which number did you use?

I've had to call them every day this week. Monday because I had a problem with the Park Reservation system allotment of days (they fixed), Tuesday changing guests on a resort reservation (they fixed), yesterday with the Park Reservation timing out on the loading Friends and Family page (fixed, but issue is back). Today, I'm calling back about the Park Reservation time out error.

And to finally answer your question - today was the easiest day to reach them. Connected with only about 10 tries. (Still on hold though - going on 1 hour 15 minutes). Tuesday it was over 200 redials (my phone only records up to 200 redials, so I don't know the actual number).

ETA: 407-939-4357

 

[hereforthechurros]

Is this a new trend ? CA numbers as FL numbers of virus people going up. Do you think WDW opening will be delayed ?

With FL numbers going up each day, I can not see Disney World reopening.

Walt Disney World has confirmed via a few outlets today that they will be opening on time with planned safety protocols in place.

 

[gottalovepluto]

Is this a new trend ? CA numbers as FL numbers of virus people going up. Do you think WDW opening will be delayed ?

With FL numbers going up each day, I can not see Disney World reopening.

WDW announced to CMs they are on schedule to reopen as previously announced. They already secured State and local approval to open.

Disney didn’t delay the CA opening because of case numbers. Disneyland did not have state approval to open (no theme parks do yet in CA). They received word from CA guidelines for reopening won’t be released until after the 4th of July.

 

[MickeyMinnie1971]

.

 

[cakebaker]

Walt Disney World has confirmed via a few outlets today that they will be opening on time with planned safety protocols in place.

That’s their plan for now. I wouldn’t be shocked, if the trends continue, to see that change.

 

[RWinNOLA]

We will be there on July 12th and we received our magic bands last week.

We arrive on the July 14th (DVC). Online check-in complete and magic bands ordered long ago. Message on MDE just says order is complete and they will let us when the magic bands are shipped.

I’m also in that group that stopped received e-mails. Got the initial e-mail on 5/29 about the ADR/FP cancellations and the theme park reservation system priority but nothing since.

I feel like I’m in some kind of Disney timeout room!!

 

[RWinNOLA]

That’s their plan for now. I wouldn’t be shocked, if the trends continue, to see that change.

Agree that WDW is likely watching the numbers closely. Wouldn’t be surprised if they are communicating with DeSantis to urge statewide emphasis on distancing measures/mask requirements to try to get these numbers down before opening. If DeSantis doesn’t cooperate, I could see WDW threatening you delay opening.

 

[Mit88]

Agree that WDW is likely watching the numbers closely. Wouldn’t be surprised if they are communicating with DeSantis to urge statewide emphasis on distancing measures/mask requirements to try to get these numbers down before opening. If DeSantis doesn’t cooperate, I could see WDW threatening you delay opening.

And I’m sure DeSantis would comply. They’re so close to opening that DeSantis see’s green in his eyes. If Disney tells him, well, I think we’re going to delay the opening because you’re not taking precautions seriously, DeSantis would immediately order a press briefing announcing state wide mandates

 

[LSUmiss]

We will be there on July 12th and we received our magic bands last week.

We are there 7/12 too & no magic bands yet or email that they we’re shipped.

 

[IWantMickeyToo]

We arrive on the July 14th (DVC). Online check-in complete and magic bands ordered long ago. Message on MDE just says order is complete and they will let us when the magic bands are shipped.

I’m also in that group that stopped received e-mails. Got the initial e-mail on 5/29 about the ADR/FP cancellations and the theme park reservation system priority but nothing since.

I feel like I’m in some kind of Disney timeout room!!

I can certainly join you in that room. The only emails I received were for the ADR cancellations (and that was well after I saw them swept away in MDE). If it weren't for this thread and other DISboards threads I would have missed the park reservations. Sigh... Now I did just get the email to confirm my trip. I work for the Federal government and I think I can accurately (but sadly) state that Disney's IT department rivals that of the government.

 

[merry_nbright]

Are people still having trouble getting through on the phones?