Cruise and Theme Park Operational Updates due to Coronavirus

[Moliphino]

Tickets are back, but I don't know where to go and the My Plans page is wonky.

 

[maa]

My power just went out! Lost wifi, back to castle...

 

[wisteria1019]

Stitch buffet

 

[sullivan.kscott]

Once signed in, where do we even go? It's still "learn about park pass," and nothing in My Plans.

 

[firefly_ris]

Here's my surprised face...

 

[BigOnDis]

I work in the IT industry and if my systems worked like this, I wouldn't have a job very long. In the days of scalability and the cloud, how is this so hard for them to get right?

 

[WithASmile&ASong]

Wouldn’t accept my password that worked yesterday. Resetting password and it won’t even send me the reset email......

Don’t reset password, mine started working again. No tickets showing though

 

[Helvetica]

It looks I got logged out? Yay?

 

[SwirlTheCitrus]

It looks I got logged out? Yay?

Same..

 

[SwirlTheCitrus]

Once signed in, where do we even go? It's still "learn about park pass," and nothing in My Plans.

Same-- are we supposed to go somewhere else?

 

[Chris Ehlers]

Now Im back in and its not loading the Menu bar complete BS!!!!!!

 

[WatchandLearn33]

I'm on hold. 30 min wait was mentioned on the phone. Now a message was just announced that they can not make ANY modifications and will only be answering questions to stay on the phone if I would like to speak to a CM. Something about "waiting for the launch of their pass system." And as for website, it is changing before my eyes. I now have "My Itinerary" and "My Reservations and Tickets" listed under the My Disney Experience dropdown. I'm back to the castle or seven dwarfs when I click on anything though.
Edited to add: Now the message says that I should check online for updates on when the park pass system is active or call again later if I want to make a modification for the 2020 year. I can still hold to ask CM questions.

 

[MusicalAstronaut]

Hey, at least we don't have a ton of people saying "It worked! I booked every day for the 2 weeks that I'm there!" while others aren't getting it to load.

 

[Jennasis]

Everyone should just stop now and try again in a few hours. Nnobody is surprised its a disaster, right?

 

[iteachlit]

Now Im back in and its not loading the Menu bar complete BS!!!!!!

Same here. I'm in, but there's no menu bar to access the reservation system. My resort and ticket information is correct.

 

[sullivan.kscott]

Now Im back in and its not loading the Menu bar complete BS!!!!!!

Chrome on my Mac is the only browser out of 4 on 2 computers that is working, even a little

 

[andyman8]

Hey, at least we don't have a ton of people saying "It worked! I booked every day for the 2 weeks that I'm there!" while others aren't getting it to load.

Shhh...that’s the next part

 

[Luvears]

Castle and auto refreshes...

 

[jbreen2010]

I am on hold and have been for 20 minutes....they just had that generic guy come in and he says as soon as they launch the pass system they can start modifying reservations. "we can only assist with questions". I bet the park system crashed and they took it offline already. At this rate I won't be able to move my reservation before my july arrival.

 

[hereforthechurros]

Hey, at least we don't have a ton of people saying "It worked! I booked every day for the 2 weeks that I'm there!" while others aren't getting it to load.

That's coming...