Cruise and Theme Park Operational Updates due to Coronavirus

[Krandor]

From thier updated page "If no action is taken by you before your check-in date disney with automatially cancel your reservation within 7 days of the of the original check-in date"

 

[DGsAtBLT]

Yes we may have to take that route but I'm not sure how successful it will be... I don't think they will issue refunds...

It depends what the member is willing to do, some will rebook for someone else if possible and then David’s will refund. Don’t know if you saw but they also are rolling out travel credits if that’s something you’re comfortable with.

 

[Remy is Up]

With this being so open ended call center is going to get flooded with people demanding to know if their trip on this date will go ahread or not.

And they will be given a strict script to follow.

 

[vinotinto]

I think Indefinite sends a strong message though and lets people that were on the fence feel better about cancelling

I do think that it would have been better if they said something like "indefinite and we will automatically cancel all vacations that were set to start before May 15th" or something like that

They did say something like that. Indefinite and they are automatically cancelling reservations within the next 7 days. So, cancellations on a rolling weekly basis.

“If no action is taken by you before your check-in date for arrivals during the closure period, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment.”

Edit to add: @Krandor beat me by 1 minute! ;-)

 

[Brianstl]

And that's unfortunate, but Disney's job right now isn't to avoid inconveniencing people. They're being as honest as they can and can't commit to a date as this is a huge, complicated situation.

Keeping the customer happy is sort of a big part of the business they are in.

 

[Brianstl]

Soooo....they waited till last possible minute on Friday afternoon for stock market purposes?

No, every investor in the world already figured out they are closed indefinitely.

 

[Fido Chuckwagon]

Bold prediction: Disney World is not re-opening in 2020.

 

[Westy239]

Just called to cancel our April 5th trip. Told the CM that DW was closed indefinitely according to the website on my phone. She said no one has told them that. So as far as she was concerned it was opening on April 1

 

[DGsAtBLT]

Bold prediction: Disney World is not re-opening in 2020.

Well dang, I picked the right time to become a passholder then. 2 years for the price of one!

 

[SaintsManiac]

Bold prediction: Disney World is not re-opening in 2020.

And if that happens we are in a seriously bad situation all around.

 

[fsjking]

Bold prediction: Disney World is not re-opening in 2020.

Bold is not the word I'd use.

The scenarios that lead to them not opening in 2020 are almost all going to be the ones that involve them never reopening.

 

[Krandor]

And if that happens we are in a seriously bad situation all around.

We are in a seriously bad situation.

 

[mattpeto]

Bold prediction: Disney World is not re-opening in 2020.

Will we care about Disney World then?

 

[SaintsManiac]

We are in a seriously bad situation.

You know what I meant.

 

[The Pho]

Bold prediction: Disney World is not re-opening in 2020.

Edit: like Ryan said, I don’t want to lead us down this rabbit hole.

 

[TheMaxRebo]

From thier updated page "If no action is taken by you before your check-in date disney with automatially cancel your reservation within 7 days of the of the original check-in date"

They did say something like that. Indefinite and they are automatically cancelling reservations within the next 7 days. So, cancellations on a rolling weekly basis.

“If no action is taken by you before your check-in date for arrivals during the closure period, Disney will automatically cancel your reservation within 7 days of the original check-in date and process any refund due to the original form of payment.”

Edit to add: @Krandor beat me by 1 minute! ;-)

Thanks - I hadn't seen that. That is good ... so at least you can kinda just sit still for now and just wait (though 7 days feels like it isn't a ton of time to then cancel flights and stuff, but maybe it is nowadays)

 

[Krandor]

If that happens, I imagine most parks around the country will never reopen.

I doubt that. Maybe not under current ownership but parks that are in good condition somebody will buy them and reopen them.

 

[SaintsManiac]

Hopefully there won’t be any Jazzlands after this.

 

[rteetz]

Ok, let’s not all speculate about parks never reopening please. We aren’t at that point. If we get there then fine but speculating like that does no good.

 

[Tandy]

Bold prediction: Disney World is not re-opening in 2020.

Another one of the nonsense posts...