Cruise and Theme Park Operational Updates due to Coronavirus

[Dis_Yoda]

So those requesting AP cancellations - just to give you a heads up, you may not get money back depending on how many times you used the pass. My mother requested cancellation for her pass since she's unlikely to go until May.

She received a call today but missed it due to working - it was the AP department saying that she wouldn't get any money back due to her using her pass 17 times.

She'll call them back tomorrow to discuss more as right now she isn't happy at the moment.

 

[jade1]

 

[Mit88]

So those requesting AP cancellations - just to give you a heads up, you may not get money back depending on how many times you used the pass. My mother requested cancellation for her pass since she's unlikely to go until May.

She received a call today but missed it due to working - it was the AP department saying that she wouldn't get any money back due to her using her pass 17 times.

She'll call them back tomorrow to discuss more as right now she isn't happy at the moment.

This was kind of pseudo reported a week ago too when a Platinum Plus Pass member only received like $300 back. It seems theyre using the calculation of how many times you used the pass rather than the overall period of time. This is what I was afraid of and why I didn’t opt for the refund in the first place, but now I’m glad I didn’t blindly request the refund. Though, maybe I’d get close to the max since I only used my pass 1 day since getting it in Oct 2019

 

[Tiggr88]

Where do I go for my compensation from Disney for making CoA relevant?

Same place AP holders go for fair treatment.

 

[Mit88]

Same place AP holders go for fair treatment.

But I dont want to go to Dinoland USA

 

[DGsAtBLT]

I’m not so sure what’s going on with those AP refunds. One of the only things that’s been clearly stated as per Disney is it will be a refund for July 11 to your expiry date, as extended if applicable. They also said to expect them in September. They have not officially said anything about it being related to usage prior to the closure. There have just been the couple people reporting being told this by CMs (but then again, in the days before the emails came out, CMs were telling guests it was too late to get a refund).

There have been people who reported refunds coming in that were for the 117 day closure period. I know I’ve seen some where they said the calculation was an exact match for the amount they paid broken down per day multiplied by the closure period. I still wonder if it’s a case of misunderstanding what the refund received actually covered, since they’re saying not to expect the cancellation ones yet for 2 months or so.

More wait and see lol. Giving people money back for usage seems murky, given the food and merch discounts and other features that are included (hopping, photos, resort discounts, that kind of thing).

 

[pepperandchips]

A lower amount for the same ticket doesn't have to equate to less revenue. If they can get the volume up on the Florida AP's and further deter non-Florida AP's via price, it might be the revnue sweet spot (although I think that spot is always in flux). Of course I think it's fair to say that non-Florida AP's, spend more overall per person/family.

They’ve already figured out how to turn the screws on out of state passholders - the three days of park pass reservations essentially pushes out of state passholders into resort hotel rooms. So they are really in a winning scenario by continuing to allow out of state APs who already pay the highest prices for the two top tier passes on offer, plus now to ensure park reservations for each day of a weeklong stay, you need to be staying onsite.

The AP cancellation thread is full of complaints from out of state passholders who (justifiably, IMO) are upset that their usual vacation plan of staying offsite and using APs as entry media has been disrupted. Disney’s cancellation options give those folks who were likely to stay offsite and use the AP a middling number of times without producing the onsite revenue an option to remove themselves from the AP pool. I don’t think it’s that they aren’t going to offer out of state APs - more that they will offer them on such terms that some who’ve enjoyed them in the past will self-select out of the AP pool.

 

[MegaraWink]

It was HOT at MK today. I'm not sure how it compares to Orlando in July normally, but I noticed I started caring way, way less about getting Covid. The immediate problem of the heat was stealing all my energy.

It felt crowded too. I'm glad this is my only MK day. I'm... not a huge fan of this park.

 

[Helvetica]

I just got a notification that they’re cancelling my boarding group... Ah well, I’ll try again in a few days.

 

[rteetz]

https://twitter.com/x/status/1285344014540185600

 

[Grace&Carolinesmom]

I will be flying to a beach in August, sooooooooooo you found 1 person lol

Make that 2!!!! We are flying to the beach in October

 

[MickeyMinnie1971]

.

It was HOT at MK today. I'm not sure how it compares to Orlando in July normally, but I noticed I started caring way, way less about getting Covid. The immediate problem of the heat was stealing all my energy.

It felt crowded too. I'm glad this is my only MK day. I'm... not a huge fan of this park.

 

[rteetz]

https://twitter.com/x/status/1285318103438626821

 

[Mit88]

https://twitter.com/x/status/1285318103438626821

Media later tonight: Florida doctor says Disney is already causing the continued spread of COVID-19

 

[Farro]

https://twitter.com/x/status/1285318103438626821

I am all about the positivity, but I think it's a little soon to toot the Disney horn about no Covid cases!


(in general, no one specific)

 

[RamblingMad]

Media later tonight: Florida doctor says Disney is already causing the continued spread of COVID-19

You'd need contract tracing to show that is happening. I don't doubt it, but that's some neat detective work.

 

[MegaraWink]

i went to MK today too, and I’m local. It was definitely hot, but to me it seemed typical for July. It could be I’m so used to hot that it just all seems the same to me. It was great as far as crowds go!

It must be my bias against the park.

 

[Mit88]

You'd need contract tracing to show that is happening. I don't doubt it, but that's some neat detective work.

The media doesn’t need contact tracing to place blame. All they need is 1 case where its even mentioned that they were at a Disney park in order to set a narrative

 

[osufeth24]

The media doesn’t need contact tracing to place blame. All they need is 1 case where its even mentioned that they were at a Disney park in order to set a narrative

That happened right before they closed. Some guy had tested positive back home, and he mentioned he was at Disney the week prior or something like that (I can't remember the details anymore). Media had a field day with that

 

[Mit88]

That happened right before they closed. Some guy had tested positive back home, and he mentioned he was at Disney the week prior or something like that (I can't remember the details anymore). Media had a field day with that

He was on a business trip where he was at a very busy convention at the convention center, went to Disney, but also went to Universal. He passed away when he got back to California

Media blamed Disney