Cruise and Theme Park Operational Updates due to Coronavirus

[Randy Miller]

So is Disney no longer offering the free upgrades for those people whose original hotel they booked is closed?

Someone elsewhere shared an email they got tonight that states unless they (customer) chooses to upgrade, their trip will be automatically cancelled.

I can’t upgrade. I’m at the uogradiest upgrade now. And my “laterals” aren’t open. So what on earth, will they cancel me or invent some super bougie option to squeeze another zillion dollars out of me

 

[WonderlandisReality]

Maybe you get the overwater bungalow at poly?

 

[Funfire240]

I still have not received any emails except an answer to my email to the help center - which didn't provide any answers at all BTW. I'm still worried about the 4 park magic ticket if I can't get into one of the parks and all the email said in a very long way is that a ticket does not guarantee entry to a park due to capacity limits during this time.
And now I find that Sports isn't going to be open in September from what it seams so who knows what is happening! (we have a room only with the 4 park magic ticket attached to MDE and also have a 1 day and a 1 day complimentary hopper so I don't even know if that will let me do reservations tomorrow since I don't have a package!)
DH told me cancel it all but I just can't bring myself to do that yet and accept we may not go at all this year. We talked before about moving to Thanksgiving week before all of this even happened and now that doesn't look good. UGH!

 

[chicagoshannon]

I can’t upgrade. I’m at the uogradiest upgrade now. And my “laterals” aren’t open. So what on earth, will they cancel me or invent some super bougie option to squeeze another zillion dollars out of me

you get the castle suite. Only $1,000 more per night!

 

[hereforthechurros]

I’ve had that with the beer mug emoji as the placeholder icon for something on MDE. It wasn’t your imagination. It was the highlight of my day on the day it happened. I wish I’d screenshotted it, to be honest.

yes! I tried to capture it but wasn’t fast enough. So random right?!

 

[Randy Miller]

you get the castle suite. Only $1,000 more per night!

And they’d probably want me to call it “pixie dust”

 

[marx]

Has anybody seen any info on modifying a resort stay this week ?

I have 4 nights at POP starting on the 14th that my silver pass won't cover,
If I can get a preview day on the 9th or 10th then I wanted to add that stay to my Labor Day weekend that will be covered or sometime in the Fall.
If not I might go just to ride the Skyliner and hit some restaurants for a couple days and check out early.

Any idea if people with Room Only 2020 ressies looking to move to 2021 will be able to change to a package on the 24th?

The wording on the Disney website was updated this evening mentioning that all 2020 resort reservations can be modified beginning tomorrow. So, it's no longer only reservations impacted by closures.

Unfortunately, I confirmed with a CM today, that you will need to call to make modifications.

 

[roth697]

What if the Passholder preview link AND Park reservation system go live at the same time?

 

[Randy Miller]

Maybe you get the overwater bungalow at poly?

We could just swim over to the MK. Make my own “magical” vacation . I might consider it Tho.....the bungalow, not swimming

 

[Bibbobboo2u]

I take that as they aren't opening on those dates. Just taking new ressie's then.

That has been the question for some of us. Maybe this can take of the m*** debate!!

Yeah. Mod/Value guests, if you have a particular price point in mind, you'll want to be on the phone with DRC tomorrow morning to move your stay. My understanding is there may be some sort of recovery discount -- at least if you were booked under an expired discount -- but it may not be large and there are no guarantees.

To clear up some confusion regarding 2021, here's the official update from the WDW website:

So it appears affected reservation holders will also have first dibs on 2021 bookings.

If you want to change from 2020 to 2021 due to resort being closed, can you do that tomorrow or do you have to wait until Wed 6/24?

 

[Hoodie]

So this is a weird question. We currently have a split stay - BCV and Pop - in August so both should be open. We are likely canceling the BCV because I booked it for 3 reasons, none of which are valid now, and move offsite (we had offsite stuff planned already so may as well save some $$ and move it to the beginning)

We'd also like to drop a night or two from the Pop reservation. Obviously we would need to call, but would dropping a couple of nights mean a new booking at rack rate or can we just drop the nights?

I know no one can really answer what will happen NOW, but any idea if it was considered a "new" reservation in the past?

 

[TheMaxRebo]

Just wanted to say, to everyone impacted/logging on tomorrow:





And to all the CMs answering phones and to all the TAs out there:

 

[Mit88]

What if someone on the 28th wants to book a package for 2021, but they also plan on going in 2022 so they want to get an AP even if there’s no reservations needed in 2022, are they going to be told no, they can only buy single day or multi day tickets that coincide with their reservation in 2021?

 

[CastAStone]

So this is a weird question. We currently have a split stay - BCV and Pop - in August so both should be open. We are likely canceling the BCV because I booked it for 3 reasons, none of which are valid now, and move offsite (we had offsite stuff planned already so may as well save some $$ and move it to the beginning)

We'd also like to drop a night or two from the Pop reservation. Obviously we would need to call, but would dropping a couple of nights mean a new booking at rack rate or can we just drop the nights?

I know no one can really answer what will happen NOW, but any idea if it was considered a "new" reservation in the past?

Were you on a discounted rate already for Pop? It would be exceptionally unusual for Disney to change their announced rack rate for a specific day; they don’t work like other hoteliers in that sense.

 

[SaintsManiac]

What if someone on the 28th wants to book a package for 2021, but they also plan on going in 2022 so they want to get an AP even if there’s no reservations needed in 2022, are they going to be told no, they can only buy single day or multi day tickets that coincide with their reservation in 2021?

 

[RolloTomasi]

So I currently have a reservation at Wilderness Lodge for November. As of right now, WL is not listed as having a reopening date. Is there a chance I will still be able to make park reservations tomorrow without having to switch my hotel reservation? Or is this an “eh, we’ll see” situation?

 

[JacknSally]

So I currently have a reservation at Wilderness Lodge for November. As of right now, WL is not listed as having a reopening date. Is there a chance I will still be able to make park reservations tomorrow without having to switch my hotel reservation? Or is this an “eh, we’ll see” situation?

My understanding is we'll be able to make park reservations tomorrow (assuming you have hotel and tickets already) and adjust the hotels as we need to closer to check-in.

 

[CJK]

I was busy all weekend, and just couldn't keep up with this thread. Has there been confirmation on how far in the future we can book park reservations tomorrow? I've received no emails from Disney, but have 2 upcoming hotel reservations, and we're annual pass holders. I'm just wondering if we can book for all future hotel stays, or only a couple months in advance?

 

[Mit88]

View attachment 502841

Lol.
So on the 28th, you can book packages for 2031 w/tickets, yes?

basically what I’m asking is if they’re going to allow people booking those packages to buy APs, or if they only allow them to buy single/multi day passes that coincide With the hotel reservation they make.

 

[rteetz]

Lol.
So on the 28th, you can book packages for 2031 w/tickets, yes?

basically what I’m asking is if they’re going to allow people booking those packages to buy APs, or if they only allow them to buy single/multi day passes that coincide With the hotel reservation they make.

Per the update today you can book on the 24th.