Cruise and Theme Park Operational Updates due to Coronavirus

[Sandisw]

And the fine print that says “Not guaranteed entrance to a park” doesnt mean they expect the parks to hit capacity on any other days outside of July 4th, Christmas Day, and New Year’s Eve, but they put it in there and are clearly using that language on their side now for a completely different reason they originally intended that language.

If theres no definitive nature to a statement, they can easily change what it means.

I never said that they will, I’m saying that they could

And see, I always took that fine print to mean that it could reach capacity any day I was there...or I could be blocked for any reason.

It didn’t say just holidays so I didn’t assume that is what it meant. Again, if people believe that the email or info about refunds wasn’t what it said, fine....but to say it wasn’t shared is not accurate. It was. Now, if someone gets a refund for something less, then sure, it was misleading.

 

[AvidDisReader]

Had a Disney Vacation canceled that was scheduled for late May early June. So decided to reschedule in November. My 33 year old daughter is coming with her kids and she said to me that for the first time ever going to Disney (and we go often) she has really low expectations for this trip. Never thought I would ever hear those words on a Disney vacation, but we have no idea what parks we will be able to visit, what dining we will be able to reserve, or what events we will be able to attend. At least I will be getting away from home for a little bit - ya, really low expectations.

 

[rteetz]

Reminder this is not a catch all news thread. This is for Disney parks ops related to COVID.

 

[Mit88]

And see, I always took that fine print to mean that it could reach capacity any day I was there...or I could be blocked for any reason.

It didn’t say just holidays so I didn’t assume that is what it meant. Again, if people believe that the email or info about refunds wasn’t what it said, fine....but to say it wasn’t shared is not accurate. It was. Now, if someone gets a refund for something less, then sure, it was misleading.

Yes, it could. But how many times outside of the 3 holidays that I mentioned is capacity hit each year?

The point is, if they’re abiding by a certain calculation for the refunds, how difficult is it to place a simple tool like that on MDE or on the Disney Website? If it were a set in place calculation, then you’d assume it’d be a little bit easier to find the information without having to call up and overwhelm the call centers.

 

[CastAStone]

I just caught up on the last 10 pages and man the tone of this thread can get downright nasty when we go too long without news.

 

[cakebaker]

with the rise of cases, does anyone think Florida will go into lockdown again?

Florida as a state? No. WDW in particular and other businesses? Absolutely, if it gets bad enough.

 

[Farro]

I just caught up on the last 10 pages and man the tone of this thread can get downright nasty when we go too long without news. ☹☹☹

Were you here for the stroller debates? (limiting the size of strollers) - That was nasty!!! This is more a polite discourse.

 

[MickeyMinnie1971]

.

 

[AggiesMickey12]

I am really sad that they are still not communicating what they are planning on doing with my 7/10-7/20 Pop reservation. However, I will dig my heels in and wait them out. It’s like who blinks first. They are so trying to make people cancel.

I had a July 9th reservation and I called 2 days ago and they were very nice and I asked when I might be able to confirm my trip and they just started helping me modify it. I kept my 35% off (I had bc of free dining being canceled) and they moved me (I was Beach Club- non DVC) and now I am at Boulder Ridge and my price went down. i was also able to move my trip dates back a day and drop a day off my park tickets.

 

[Spridell]

Florida as a state? No. WDW in particular and other businesses? Absolutely, if it gets bad enough.

For Disney to shutdown again, and lay off employees again, it would have to get really really bad.

Even it did get that bad (let's all hope not) I would imagine Disney will remain open at least a couple of weeks or month or 2 before having to close down again.

They would probably do everything they could NOT to shutdown including closing more attractions, restaurants, limiting hours etc.....

Another shutdown would be last last last option.

 

[andyman8]

I had a July 9th reservation and I called 2 days ago and they were very nice and I asked when I might be able to confirm my trip and they just started helping me modify it. I kept my 35% off (I had bc of free dining being canceled) and they moved me (I was Beach Club- non DVC) and now I am at Boulder Ridge and my price went down. i was also able to move my trip dates back a day and drop a day off my park tickets.

Wait they let you move your arrival date to a day before 7/11? They're not supposed to be doing that...

 

[AggiesMickey12]

Wait they let you move your arrival date to a day before 7/11? They're not supposed to be doing that...

yes- from the 9th to the 10th

 

[yulilin3]

@andyman8 do you happen to know if there will be CM at DS bus stops checking MB before you board a resort bus?

 

[Sandisw]

Anyone else surprised no resort news today?

 

[andyman8]

yes- from the 9th to the 10th

You got very lucky haha! Official policy is still modified arrival dates can only take place after 7/11.

 

[SaintsManiac]

Anyone else surprised no resort news today?

It's early.

 

[CastAStone]

Were you here for the stroller debates? (limiting the size of strollers) - That was nasty!!! This is more a polite discourse.

I saw those but hadn’t joined yet.

 

[CastAStone]

I saw those but hadn’t joined yet.

Ps #teamsmallstroller

 

[SaintsManiac]

Ps #teamsmallstroller

Were you here for the dogs at resorts?

 

[Perdita&Pongo]

I have only seen one person say they were told it would be calculated and they’d be contacted again. Everyone else I’ve seen has reported being told the process will be started and can’t be reversed once requested.

Our DVC Gold APs were to expire June 16. Our plan was to extend mine and take the refund for DHs. We called on the 16th to request the refund. CM filled out the form and told us it was a final transaction that couldn’t be reversed once he submitted it. We said okay.

Last night BOTH passes were extended to Oct 11. I’m assuming the refund will be processed later.