Coronavirus and DCL Megathread - Suspension of Departures for the fleet until early November. Booking only available from early December.

[mousefan73]

That is my thought. Not that I would ever cover up a full blown fever/flu/virus but he already has 7 teeth and more coming in soon Im sure. If he gets more right before you better believe he'll be getting a simple dose of Tylenol to help.

I don’t think one can really cover a full blown fever. So I don’t feel guilty trying to “cheat” the system. At least with my kids we were happy if OTC brought a high fever down to a “normal” fever to make them more comfortable. I also tend to run “high” when over tired, jet lagged and pre- menopausal. My DD recently had a raised temp. But really wasn’t Ill

 

[lanejudy]

Can I still call DCL directly to change the current cruise if I booked through a Dreams Unlimited agent?

No, your TA will need to call.

Enjoy your cruise!

 

[KashasMom]

• Beginning Friday, March 6, all guests and crew members will have their temperature checked by a nurse with a no touch thermometer prior to boarding. Additional medical screening will be required for anyone with a temperature of 100.4º F or greater, and they along with their travel party may be unable to sail.
• Finally, guests scheduled to sail between now and May 31, 2020, can now change their reservation up until the day before embarkation and receive a 100% cruise credit to be used for a future sailing within 12 months of their original sail date. You can make this change by calling 1-866-325-2112. The credit is non-refundable and standard prevailing rates will apply.

I think that is VERY generous! I have 4 trips booked including 3 international trips (no cruises) and I stand to lose a lot of $$ (all non-refundable). I'd be thrilled to be able to rebook even if cost me a fee to rebook my air!!

 

[lanejudy]

Now they have changed the PIF date to 30 days before. That is great news...but will there still be better deals later? Hmmm.

For all the cruises? Mine is in August, which is why I'm asking.

According to DCL's website, the 30-day PIF is for 3 specific European cruise dates in July:

Alternatively, Guests currently booked on our July 13, July 18 and July 25, 2020, European sailings may delay their final payment to 30 days prior to their sailing. ​

​

Enjoy your cruise!

 

[Coffee66]

This announcement matches the GT rates released today. Almost every cruise between now and the end of June, including Hawaii.

How big of them. Should be 100% refund of cash

 

[disneyholic family]

DCL just updated the policy again for european cruises:

Update – 3/6/20 4:30 pm – Disney Cruise Line has now updated their cancelation policy for sailings out of Europe this summer. Guests booked on European cruises through a July 25th departure date can now change their reservation up to 24 hours prior to embarkation. You will receive a 100% cruise credit to be used for a future sailing within 15 months of the original sale date. The credit is non-refundable and standard prevailing rates will apply. In addition to this temporary policy change, DCL is allowing guests who are currently booked on the July 13, July 18 and July 25th European sailings to delay their final payment until 30 days prior to sailing.
.

 

[KevinFL]

DCL website: "These adjustments may continue to evolve as more information becomes available. "

We have two Concierge cabins on the Fantasy sailing on May 23, 2020. I am wondering if the Govt prohibits cruising from Pt Canaveral by then if we would be entitled to a full refund rather than accepting the current DCL offer of future cruise credit to be used in 12 months? Thoughts or insights anyone? Thx!

 

[gatorburt07]

Apologies if this has already been asked. Given that it could serve as precedent for future cruise problems/quarantines, does anyone happen to know what will happen if passengers on the Grand Princess come back as COVID-19 positive? Would healthy passengers be allowed to disembark, or would the entire ship be quarantined for 14-days like the Diamond Princess?

 

[stowe75]

No, your TA will need to call.

Enjoy your cruise!

Thanks! I did email the agent that did our booking. I am sure he is swamped so not sure when to expect a response.

 

[momoftwins]

I guess everything is a crap shoot nowadays. We are sailing the Jun 1 Alaska cruise (of course our PIF has come and gone), but have to go through Toronto Airport. There have been quote a few cases in that neck of the woods. As I posted in another post, I did get insurance through Disney (as well as use Disney Air), I told the DCL reservationaist I wanted insurance that covered cancellation for anything. She said - oh, sure we have that. It was easier at the time just to go with them. Well, lo and behold - their all inclusive cancellation only gives back 75% of the trip. Our trip is $15K. Even, if they move their plans to cover Jun 1+, two of my travellers are my kids who are graduating grad school. This was a present to them. Well, there is no way I could reschedule for next year. It is highly unlikely being new to the job market, they would both get the same vacaction dates. I would lose a huge chunk of change.

 

[smmco]

Now they have changed the PIF date to 30 days before. That is great news...but will there still be better deals later? Hmmm.

Does the cancellation waiver include GT rates I wonder?

 

[ENJDisneyFan]

Apologies if this has already been asked. Given that it could serve as precedent for future cruise problems/quarantines, does anyone happen to know what will happen if passengers on the Grand Princess come back as COVID-19 positive? Would healthy passengers be allowed to disembark, or would the entire ship be quarantined for 14-days like the Diamond Princess?

I don’t think anyone knows the answer but I’m also very to see how that plays out. For me (cruising in April as of now) my biggest worry is quarantine and how it would be handled. I wish the cruise lines would come up with a policy on this before I make the decision of whether or not to sail.

 

[cwis]

Does the cancellation waiver include GT rates I wonder?

Not sure what you call cancellation waiver. xGT rates must be paid in full when booking, the Covid-19 exemption allows you to change any rates (including xGT) and have a credit for a new cruise valid for up to 12 months after your cruise.

 

[mousefan73]

For people critical of Disney not doing enough let me just give some current insite into the current state of the travel/ tourism industry. Whether one is an airline, hotel, cruise line, meeting/ event planner the situation is dire. Some segments are having NEGATIVE accounting/ ARC/ BSP ( industry speak). Another wards more cancellations ( cash out again ) than bookings matured ( cash in). In some segments/ companies the situation- directive is to secure cash flow to pay costs. Has nothing to do with making money or not being customer focused. . Even though these are multi billion companies, there is only so much cash flow to pay costs. Some have zero cash flow coming in as cancellations go out If this situation continues months it will be catastrophic for this industry. A friend of mine works in the hotel industry. So many meeting/ group cancellations within this city. The hotel chain might close sites and consolidate to one location within a city if this continues. Depending on country location employment laws this means many are laid off as cash in is abruptly stopped. Same for the airlines. US airlines are not yet so affected but give it time. Flybe stopped operations yesterday. I give Norwegian a few more days.

 

[Coffee66]

I don’t think anyone knows the answer but I’m also very to see how that plays out. For me (cruising in April as of now) my biggest worry is quarantine and how it would be handled. I wish the cruise lines would come up with a policy on this before I make the decision of whether or not to sail.

By not making a policy and playing dumb they the cruise lines keep you guessing and ball in their court. This is where govt intervention to protect the public. I don't trust the cruise lines to protect the public.

 

[GOOFY D]

I was hoping for an On Board Credit like Carnival was giving their passengers who decide to stay on their cruise...that would be nice as well. But at least if we go, we can enjoy a pretty empty cruise ship! We have back to back May 8 and 11th on the Dream - I imagine lots of cancellations!

Why? Is the OBC for something that will reduce your chances of getting the virus?

 

[Gentry2004]

I don’t think anyone knows the answer but I’m also very to see how that plays out. For me (cruising in April as of now) my biggest worry is quarantine and how it would be handled. I wish the cruise lines would come up with a policy on this before I make the decision of whether or not to sail.

Same. My cruise is April 6. What happens to the Grand Princess passengers will have a big impact on whether I keep my existing cruise or rebook it into the future.

 

[GOOFY D]

How big of them. Should be 100% refund of cash

Why? Is allowing you to postpone your trip for a year without penalty not enough?

 

[Coffee66]

Off topic but music Festival south by southwest in Austin Texas starting next week just cancelled. It draws 400,000 people . yikes.

 

[Coffee66]

Why? Is allowing you to postpone your trip for a year without penalty not enough?

Maybe you can't travel next year due to other commitments. Why should you lose your money. Why not no restrictions on time to book.