Nechville & RejoyceoverDisney we were there 11/14-11/22 as well

We probably saw you! Just a few thoughts on our stay
*We arrived around 4pm and found the online check-in line to be longer than the regular one. Seems like most guests take advantage of online check-in now. We also noticed that most of the people in front of us were not familiar with MBs and were being assigned MBs at check-in, which required long explanations of how it all works. Really held up the line.
*I had phoned several months prior and added the request high floor, Casitas, corner if possible to our reservation. We had a king room booked. I also did online check-in, and faxed the same request using the template from the fax request thread on the Resorts board. When we checked in, it was definitely noted on our reservation because the CM read it back to us but he informed us that all of Casitas was occupied with a convention, so we were assigned Cabanas 9B room 9160 I believe. It was ground floor, and he said it was a corner. He graciously called to see if a higher floor was available but it wasnt, so we took it. It was a corner room but did not have the extra set of windows like a typical corner room. The location was fine for walking to El Centro and the dig site pool, but we really wanted Casitas to be near bus stop 2 which picks up and drops off first. We were unfortunately closest to bus stop 1, which picks up and drops off last.
*The dig site pool was awesome. I wish the weather would have cooperated more so we could have spent more time there. Way better than the main pool at POR, where we have stayed at twice.
*Pepper Market was terrible JMHO. Disappointed that they didnt open until 7am because we were early risers some days for AM EMH. We did have lunch one day that was decent quesadillas and nachos. But the breakfast left a lot to be desired. Perhaps we were just spoiled by PORs food court. Also, if you get there at opening, be prepared to wait until about 7:15 for the pancakes and French toast. This happened twice.
*Buses were very quick and efficient for the most part. Better than POR in both of our experiences, but I know it can vary. No complaints here.
*Housekeeping was great the whole time. Always cleaned everything promptly, restocked everything, etc. We did have two maintenance issues that were addressed quickly our AC made a constant squeaking noise the first night so we had to shut it off. It was fixed the next morning after we reported it. On day three, we came back to find a burning smell in our room and neither the AC or thermostat were working at all. We reported it, and it was fixed same day.
*Conventioners I did not think I would mind seeing the business folks around, but I guess I did. Each day, the Laguna Bar and surrounding tables were full of people on laptops, working, etc. Certainly not disruptive, but it did take away from the resort/relaxing atmosphere IMO. Made me think of my own emails piling up at my work! Haha!
*First trip we charged anything to our room and it was great. We had an email with our itemized charges before we even woke up on check-out day, and did not have to stop at the front desk before leaving. It was nice. Purchase delivery to the resort was fine too. It usually took 48 hours and my past experience was only 24 hours, but it was no biggie. They always left a message.
Overall, we liked CSR. I would not say we LOVED it or that its our favorite, but we would be willing to stay here again. I think theres other resorts wed like to try next trip first, but we would go back if the circumstances were right.