My request was to keep our party of 10 together in rooms adjacent. I tried to get a room change when we checked in, but was told they were completely booked. My sister went to the front desk after we hiked to our rooms, and was told that we have chosen the wrong vacation if we concerned for our father walking. I went down a second time. And was told that there were no records of my requests on the reservations, which is baloney because I am very thorough. After more conversation, they found my requests. I don't like the run around we have gotten here and I am hoping we wake up to a better day. My family works really hard and yes, our vacation was compromised. But not because my requests were not met, but because my situation was not handled in the right way.