I was contacted by the Assistant to the President of AT & T!
We hammered out an agreement for payment for the use of my photos on the phone book cover. I got $250 for the use of my photos PLUS, she made a note that I get the cover of next year's phone book with an acknowledgement!
I'm sure the regional manager is going to be thrilled to work with me in the Fall on the new cover!
At least you got something out of it. Shouldn't have had to go through with all that if they would have stuck to the agreement... but at least you are getting some $ and the credit you deserve.