starshine514
DIS Veteran
- Joined
- Nov 21, 2010
- Messages
- 3,164
I think you have a valid point as it's been all over the map. I do know though from the Canadian board that anyone buying the Canadian ticket deal will only get what they actually paid - so I am paying $262 for a 5 day PH rather than $350, if we don't go and those tickets expire, I am only getting $262 put towards a new ticket. I think there are reports all over the place - with people saying they were credited with different values for the 3 day PH portion of a SoCal CityPass as an example. I honestly think you should expect you will only get what you paid but enjoy the pixie dust if you are granted the full price of the ticket you are upgrading.
I'm not familiar with the Canadian ticket deals. I think they are probably in an entirely different category than the regular third-party resellers such as LMT or Getaway Today. The SoCal CityPass is another example of a different situation than a regular third-party reseller (and I agree, reports for those were all over the place). I think all of the different types of tickets and ways that they are sold adds to the confusion.
This is what the Disneyland Website states:
"Unless otherwise stated, the amount paid for any wholly unused, expired Disneyland® Resort Theme Park ticket, except for special event tickets, Annual Passports and the Southern California CityPass, may be applied towards the purchase of a new Theme Park admission ticket at the current price so long as the new ticket purchase price is equal to or greater than the amount paid for the original ticket. Please visit a Main Gate ticket booth, a Disneyland Resort hotel front desk or Concierge, or a Guest Relations location in a Theme Park to apply any eligible ticket amount towards a new ticket purchase. The amount paid for any Theme Park ticket may not be redeemed for cash or used for any other goods or services other than for another Theme Park admission ticket. No credit or refunds will be given for the non-use of any portion of a Theme Park admission ticket’s entitlements (e.g., using a 4-day ticket for 3 days’ of admission; using a Peak 1-Day ticket on a Value season date; not using Disney MaxPass on its validity day; etc.)."
I agree though - if you need to know, call and ask but honestly people have been told stuff from Disney directly and it's not true. I remember picking up our APs from a CM who didn't know you could buy PhotoPass Plus at the time - they are not all knowing in all areas.
I totally agree that they should have that disclaimer regarding the ticket prices. Remember when they gave you the park hopper option for free when you purchased a ticket in advance online? You wouldn't then expect to be given the full gate price of the ticket if you were to upgrade, just the price that you had paid online. Same thing if you have a ticket that expires and the prices have increased. You'll have to pay the difference between the price of the ticket and the current price.
I agree with @starshine514. It’s very unlikely that Disney knows what you actually paid for the ticket in my example. They do know that the original face value was $350 and we know from numerous reports here of people upgrading these discount tickets to APs that they are currently crediting the full $350. Clearly things can change and doing anything this far out would come with risks, but the downside is you’d just get an amount equal to what you originally paid.
I don’t recall reading any posts here specifically about expired discount tickets and how they are treated, so I think this is enough of a hypothetical that it’s probably worth it to call Disney ask them what happens in this type of situation.
I haven't experienced the expired ticket scenario myself, but have experienced the expired AP-voucher scenario (my dad had a heart attack shortly before our November trip and he and my mom didn't activate their APs until about 5 months after the vouchers had expired). They credited the paid amount and we had to pay the difference to the current AP price.
I do believe that in general the tickets sold by the regular US third-party resellers are coded with the same face value as the regular tickets sold directly by Disney (and are subject to the same limitations as those in regards to upgrade values after price increases). We have bought them on several occasions and they have always had the same face value as they would have had if we had purchased the same ticket directly from Disney. However, I do agree that we should always expect to only be credited what we paid for the tickets, as any particular reseller might have a lower value coded in their tickets.