Concierge on Dream - any special events, gifts?

[Marthasor]

Hi everyone! We will be on the Dream in May staying in a concierge suite and I was just wondering if there are any special events or character greetings for concierge guests? Any gifts left in the room? I was going to order something special for our room, but wanted to see if anything is left for us first before I order. Thanks so much!

 

[JSClemsonFan]

I'm in a concierge room in May as well. What sailing are you on? We are on May 5th. Anyway, I have a list of things to ask the concierge when I call on Monday. One of the things I am going to ask is that they email me a list of the concierge benefits (I don't know of another word to use to describe it). I did ask a couple of questions when I called the concierge a few weeks ago. And they didn't seem to be 100% on what the Dream will provide. So my guess is that until it sails a few times, they still won't know...but it's on my list to ask. If I get an email from them in response, I'll post it here.

 

[disneyfan21]

This is the email I received from DCL regarding Concierge..hope it helps..


Thank you for your interest in a Disney Cruise Line vacation!

I would be happy to share information regarding the concierge service
for the Disney Dream.

Special amenities and services are provided for Guests with concierge
service. Concierge benefits include:

*Access to pre-reserve services (port adventures, Palo, spa services, &
children's registration) online at 120 days prior to travel as long as
the reservation is paid-in-full.

*A dedicated check-in desk in the terminal.

*At the terminal, concierge Guests are offered priority boarding and are
escorted to the front of the queue.

*An exclusive Concierge Level Lounge accessible by the Guest's Key to
The World Card is available on Deck 12.
Services in the lounge include:
-Internet access (It is still to be determined whether there will be a
fee.)
-Large screen TV to watch programs.
-Complimentary food and beverages throughout the day.
-Access to the Concierge Level Lounge is available to all concierge
Guests, regardless of age.

*Private access to the Senses Spa & Salon for Guests 18 years of age and
older.

*Exclusive private sun deck on Deck 13 accessible by the Guest's Key to
The World Card.
Features include:
-Cushioned lounge chairs with some chairs having overhead shade.
-Refreshments
-Light water "misters" to keep Guests cool.

*Concierge Guests are entitled to enjoy breakfast (hot or continental),
lunch, and dinner in their room with the same menu selections as in the
restaurants; however, arrangements need to be made in advance with the
Concierge Team. (Hot/cold hors d'oeuvres or a pre-dinner is not served)


*Daily complimentary sweets such as petit fours or cookies are placed in
the stateroom.

*Onboard every cruise, concierge Guests receive an onboard reception.
The onboard reception includes meeting the Senior Officers, Cruise Sales
Manager, and the Concierge Team as well as complimentary drinks and hors
d'oeuvres.
-Invitations for the Onboard Reception are sent out the day prior to the
reception.

*Guests can reach the onboard Concierge Team via telephone. There is no
concierge desk located onboard.

Gratuities for the Concierge Team are at the discretion of the Guest.

Please be aware, Guests in non-concierge staterooms traveling with
concierge Guests are unable to access/utilize these exclusive concierge
amenities.

In addition for our Guests in Category R, Concierge Royal Suite with
Verandah:

*Can order menu selections from Palo and have them delivered to the
stateroom, as long as the arrangements are made in advance with the
concierge team. The Palo Dining Option is not assessed. Guests who dine
at Palo will pay the Palo Dining Option.
*Receive a bouquet of fresh flowers.

I hope this information has been helpful. If you require further
assistance in planning your visit, please feel free to contact us.

We look forward to sailing with you!

Have a Magical Day!

Kaye
Reservations Department
Disney Cruise Line

 

[dursin]

This is the email I received from DCL regarding Concierge..hope it helps..


Thank you for your interest in a Disney Cruise Line vacation!

I would be happy to share information regarding the concierge service
for the Disney Dream.

Special amenities and services are provided for Guests with concierge
service. Concierge benefits include:

*Access to pre-reserve services (port adventures, Palo, spa services, &
children's registration) online at 120 days prior to travel as long as
the reservation is paid-in-full.

Nice perk...unless you've reached Platinum Castaway Club status. Six more to go for us for that though.

*A dedicated check-in desk in the terminal.

Big deal. 30 seconds after boarding the ship, this really won't matter.,

*At the terminal, concierge Guests are offered priority boarding and are
escorted to the front of the queue.

Another non-perk....unless you get to the port late, then it could be of some benefit.

*An exclusive Concierge Level Lounge accessible by the Guest's Key to
The World Card is available on Deck 12.
Services in the lounge include:
-Internet access (It is still to be determined whether there will be a
fee.)
-Large screen TV to watch programs.
-Complimentary food and beverages throughout the day.
-Access to the Concierge Level Lounge is available to all concierge
Guests, regardless of age.

Internet access could be nice if they provide the computers since there isn't a public internet location on the Dream.
Large screen TV? They're all over the ship
Complimentary food and beverages? LOL...is this really needed on a cruise ship?? Now if they're talking alcoholic beverages....

*Private access to the Senses Spa & Salon for Guests 18 years of age and older.

*yawn*

*Exclusive private sun deck on Deck 13 accessible by the Guest's Key to
The World Card.
Features include:
-Cushioned lounge chairs with some chairs having overhead shade.
-Refreshments
-Light water "misters" to keep Guests cool.

A walled in deck without a pool where I can't look out and see the sea...or the island we happen to be ported at. Not for me.

*Concierge Guests are entitled to enjoy breakfast (hot or continental),
lunch, and dinner in their room with the same menu selections as in the
restaurants; however, arrangements need to be made in advance with the
Concierge Team. (Hot/cold hors d'oeuvres or a pre-dinner is not served)

Pretty sure I'd like this...which is part of the problem. Having to get up, get dressed and get out of the room to have breakfast is part of the motivation to get us going in the morning.

*Daily complimentary sweets such as petit fours or cookies are placed in the stateroom.

Again...on a cruise ship do I really need more access to food?

*Onboard every cruise, concierge Guests receive an onboard reception.
The onboard reception includes meeting the Senior Officers, Cruise Sales
Manager, and the Concierge Team as well as complimentary drinks and hors
d'oeuvres.
-Invitations for the Onboard Reception are sent out the day prior to the
reception.

Interesting...but don't know.

*Guests can reach the onboard Concierge Team via telephone. There is no concierge desk located onboard.

???

Gratuities for the Concierge Team are at the discretion of the Guest.

The team that doesn't staff a desk that has to be reached by telephone? Perhaps I should send a gratuity to the reservation agent who I booked my cruise with over the phone.

 

[jilljill]

I'm sure the OP is looking for positive responses since they have already booked a concierge cabin.


We've stayed concierge on the Wonder and we rec'd treats in the room each day, a cocktail reception with a character or 2 one afternoon, a gift left in the cabin the last day.

 

[dursin]

I'm sure the OP is looking for positive responses since they have already booked a concierge cabin.


We've stayed concierge on the Wonder and we rec'd treats in the room each day, a cocktail reception with a character or 2 one afternoon, a gift left in the cabin the last day.

Was it worth it though? I've considered it a couple times on the Magic/Wonder and when I've priced it out, the cost difference was such that I could have almost taken 3 non-concierge cruises for every 2 concierge. Perhaps it's a little more affordable now that they have regular family size staterooms in concierge vs having to book a suite. Not sure I'm crazy about so far forward on the ship though.

btw: Has anyone experienced being on the balcony in the two royal suites or that 1br between them while at sea? I know we used to like going to the front of the ship when underway to experience the 'hurricane in your face' winds up there. Wouldn't it be the same in those three rooms???

 

[FJS961]

Was it worth it though? I've considered it a couple times on the Magic/Wonder and when I've priced it out, the cost difference was such that I could have almost taken 3 non-concierge cruises for every 2 concierge. Perhaps it's a little more affordable now that they have regular family size staterooms in concierge vs having to book a suite. Not sure I'm crazy about so far forward on the ship though.

btw: Has anyone experienced being on the balcony in the two royal suites or that 1br between them while at sea? I know we used to like going to the front of the ship when underway to experience the 'hurricane in your face' winds up there. Wouldn't it be the same in those three rooms???

I'll report in mid march but hopefully someone else can before that

 

[dursin]

I'll report in mid march but hopefully someone else can before that

Will be interesting to hear....especially since the staterooms in your sig (12052 and 12054) don't seem to officially exist.

 

[gumby013]

I eagerly await your reports as well. Especially if you are in 12506.

 

[jilljill]

Was it worth it though? I've considered it a couple times on the Magic/Wonder and when I've priced it out, the cost difference was such that I could have almost taken 3 non-concierge cruises for every 2 concierge. Perhaps it's a little more affordable now that they have regular family size staterooms in concierge vs having to book a suite. Not sure I'm crazy about so far forward on the ship though.

btw: Has anyone experienced being on the balcony in the two royal suites or that 1br between them while at sea? I know we used to like going to the front of the ship when underway to experience the 'hurricane in your face' winds up there. Wouldn't it be the same in those three rooms???

'Worth it' is relative to each person. For us it was since we were sailing for relaxation and not to experience the rest of the ship so much.

 

[FJS961]

Will be interesting to hear....especially since the staterooms in your sig (12052 and 12054) don't seem to officially exist.

OOPS! typos ... meant 12502 and 12504

good pick up

 

[disneyfan21]

'Worth it' is relative to each person. For us it was since we were sailing for relaxation and not to experience the rest of the ship so much.

I agree!!

 

[dursin]

OOPS! typos ... meant 12502 and 12504

good pick up

Dang...thought there might be secret mid-ship concierge suites

Interested to hear about how windy the balcony is in 12502 when the ship is underway.

 

[kaseyC]

btw: Has anyone experienced being on the balcony in the two royal suites or that 1br between them while at sea? I know we used to like going to the front of the ship when underway to experience the 'hurricane in your face' winds up there. Wouldn't it be the same in those three rooms???

I've done it on another cruise line for a Trans-Atlantic crossing with a few days of rough seas. Will probably never book in that location again because of movement. You could look out the window and literally see the front of the ship moving up and down. The suites had fully enclosed balconies with 2 large windows that slid open. Rarely opened them because the wind was fierce. The view from that part of the ship was absolutely amazing especially as we sailed into NYC!!

 

[FJS961]

Dang...thought there might be secret mid-ship concierge suites

Interested to hear about how windy the balcony is in 12502 when the ship is underway.

hopefully those funky curves plexiglass railings were properly designed in the wind tunnel

will be interesting to see how it goes in that hot tub at sea

 

[JSClemsonFan]

Was it worth it though? I've considered it a couple times on the Magic/Wonder and when I've priced it out, the cost difference was such that I could have almost taken 3 non-concierge cruises for every 2 concierge. Perhaps it's a little more affordable now that they have regular family size staterooms in concierge vs having to book a suite. Not sure I'm crazy about so far forward on the ship though.

btw: Has anyone experienced being on the balcony in the two royal suites or that 1br between them while at sea? I know we used to like going to the front of the ship when underway to experience the 'hurricane in your face' winds up there. Wouldn't it be the same in those three rooms???

For me, it has been worth it. I don't sail until May 5th but I have a 3 and 5 year old and we already live in EST. Concierge was able to change me to the 5 PM show with the 6 PM seating even though it was showing up as being wait listed. The dinners on the cruise is a big deal to us and eating at 8:30 would not work with kids our age...so we were going to have to do buffet. All of my money for concierge has already been well spent in getting this main seating time. Seriously...I would have paid for this and get nothing else in return. Family dinners on the cruise are very important to us. But it probably isn't everyone's priority. Not to mention boarding 4,000 guests...we'll get to move to the front of the queue...yes, I'll take that too!

 

[FJS961]

For me, it has been worth it. I don't sail until May 5th but I have a 3 and 5 year old and we already live in EST. Concierge was able to change me to the 5 PM show with the 6 PM seating even though it was showing up as being wait listed. The dinners on the cruise is a big deal to us and eating at 8:30 would not work with kids our age...so we were going to have to do buffet. All of my money for concierge has already been well spent in getting this main seating time. Seriously...I would have paid for this and get nothing else in return. Family dinners on the cruise are very important to us. But it probably isn't everyone's priority. Not to mention boarding 4,000 guests...we'll get to move to the front of the queue...yes, I'll take that too!

I have felt its worth it for those sorts of perks ... the access, the reduced hassles, the greasing of the wheel without ever really making a stink

 

[Marthasor]

Hi! OP here. I just really wanted to know as I'd like to have something waiting for us in our room to welcome my DS and DH and if something was already in there, I didn't want to overdo it. Sounds like I will order something! Now if I can get concierge to get us off the waitlist for main dining THAT would be FANTASTIC as my DS is 3.5 and will never make it through the late seating! Thanks for that tip! Having the hot breakfast and access to food on the dining room menus will be nice, too. My DH is not a big Disney fan and I need to make this as hassle free for him as possible, so concierge is the way to go for our family.

 

[MomsOf2boys]

Most people either love concierge or don't. You get what you pay for and although we prefer concierge perks, we have friends/family that would rather carry on a cooler and stay in the cheapest rooms and eat at the buffet. To each their own. If it doesn't seem worth it, save your money.

 

[JSClemsonFan]

Now if I can get concierge to get us off the waitlist for main dining THAT would be FANTASTIC as my DS is 3.5 and will never make it through the late seating! Thanks for that tip!

I called the concierge line, gave my reservation number to her, she had to request it via email and then she got back to me within 2 hours saying it was changed. It is showing that way when I log into my reservation now.