concierge deck on Dream

[dursin]

OK. Let's understand something.
They didn't pay for the use of the Concierge Deck. Period. I did or you did. So it doesn't matter?
How about this analogy?
You pay to eat at Palo. There are open tables. So someone comes in and eats without paying the extra charge. Is that also OK with you?

It's going to depend on the scenario. Is my service any slower because of them? Do I get any less food because of them? If the answer to those questions is no, then it's not really impacting me so no, it likely wouldn't matter to me.

 

[Billinaz]

Your verandah analogy is silly...not going to bother with it.

We can use the concierge deck as an example though. If there's a dozen free chairs out there and someone in concierge brought in a non-concierge guest who occupied one of those dozen open lounge chairs, it wouldn't bother me in the slightest as it wouldn't remove any of the benefits I was entitled too.

I bet it would if a dozen people did this, or less concierge gests with many more non concierge guests.

If you go up on the sundeck to find that there are no loungers left, and found out that the majority of them are occupied with friends that a concierge guest brought with them then you would not have an issue with that?

 

[dursin]

I bet it would if a dozen people did this, or less concierge gests with many more non concierge guests.

If you go up on the sundeck to find that there are no loungers left, and found out that the majority of them are occupied with friends that a concierge guest brought with them then you would not have an issue with that?

Read my post. That scenario had no effect on me on the amenities being provided to me. In your scenario it does effect me, therefore I would have an issue with that.

 

[Billinaz]

It's going to depend on the scenario. Is my service any slower because of them? Do I get any less food because of them? If the answer to those questions is no, then it's not really impacting me so no, it likely wouldn't matter to me.

So until they raise your Palo rate because more food was consumed than paid for then and only then is it an issue with you?

Its simple, those who dont pay the Palo fee have no reason to try to eat there. Its not only the prinicpal of the matter, but also their rule.

 

[Billinaz]

Here is the DCL response to who can use the lounge and sundeck:

Guest that are booked in regular staterooms will NOT be able to
join the concierge guest in the lounge or the sundeck and can not pay an
additional amount to receive concierge services.


The Onboard Concierge Team will be monitoring who is coming and going
from these areas and guest will need to show their KTTW cards that match
their names. Concierge guest will not be issued additional cards for
non-concierge guest. For an example, if a concierge guest says they
lost the KTTW card and wants a new one, the staff onboard will cancel
out the old card and issue new one. The old card will no longer work
and when the Concierge Team onboard scans it, they will see the card is
not valid and will take additional steps to verify it the guest is
concierge or not.


Concierge Guest may take non-concierge guest to their stateroom but not
to lounge or sundeck area!!!

 

[dursin]

So until they raise your Palo rate because more food was consumed than paid for then and only then is it an issue with you?

Its simple, those who dont pay the Palo fee have no reason to try to eat there. Its not only the prinicpal of the matter, but also their rule.

I agree, however if someone does find a way to eat there without paying the fee, it's not my problem. As you say...it's DCL's rule and their problem.

 

[dursin]

Here is the DCL response to who can use the lounge and sundeck:

Guest that are booked in regular staterooms will NOT be able to
join the concierge guest in the lounge or the sundeck and can not pay an
additional amount to receive concierge services.


The Onboard Concierge Team will be monitoring who is coming and going
from these areas and guest will need to show their KTTW cards that match
their names. Concierge guest will not be issued additional cards for
non-concierge guest. For an example, if a concierge guest says they
lost the KTTW card and wants a new one, the staff onboard will cancel
out the old card and issue new one. The old card will no longer work
and when the Concierge Team onboard scans it, they will see the card is
not valid and will take additional steps to verify it the guest is
concierge or not.


Concierge Guest may take non-concierge guest to their stateroom but not
to lounge or sundeck area!!!

Nobody is disputing or questioning what the rules are, but thanks.

 

[Billinaz]

Actually, if you read the prior posts nobody knew what the rules were going to be. The very first post was a question if this exact situation I posted was possible. Then if you read more posts you would see that more people questioned what was and was not going to be permissible.

Now we know.

 

[Ted C]

Well good grief, I guess I have a problem with all of you who book Cat12's and expect to get the same things as I do in my Cat 4 Family State Room for way less. I mean why should you be able to pay hundreds less and still be able to use the same pools and other ship amenities?

This is obviously a joke proving how silly this thread is. Most of you complaining aren't even booked in concierge level. You're bringing up scenarios that don't even make any sense, or even apply to you, just for the sake of argument. I really hope when you do actually go on the cruise you don't spend your time worrying about what everyone else did or didn't get. Life's too short to worry about crap like this don't you think?

 

[FJS961]

looks like the OP question has been answered

 

[KingRichard]

I guess it is also the same as the people who buy the cheapest ticket to a event(sports,concert) and then sneak down to the very expensive seats.

It's ok until there in your seat right?

Is it ok to steal from a business because it doesn't effect you?

It does at some point!

 

[mhsjax]

I agree, however if someone does find a way to eat there without paying the fee, it's not my problem. As you say...it's DCL's rule and their problem.

So you wouldn't have a problem with stealing, because that is what it is. This I do not understand. It would effect you and everyone at some point, but hey as long as you are ok with it, no problem.

 

[mhsjax]

Well good grief, I guess I have a problem with all of you who book Cat12's and expect to get the same things as I do in my Cat 4 Family State Room for way less. I mean why should you be able to pay hundreds less and still be able to use the same pools and other ship amenities?

This is obviously a joke proving how silly this thread is. Most of you complaining aren't even booked in concierge level. You're bringing up scenarios that don't even make any sense, or even apply to you, just for the sake of argument. I really hope when you do actually go on the cruise you don't spend your time worrying about what everyone else did or didn't get. Life's too short to worry about crap like this don't you think?

No I don't. It is the mentality of oh this rule doesn't apply to me. Sorry but I plan on booking concierge on my trip in 2012. I have never used it, but when I pay for it, I don't expect someone who hasn't to be able to. That is stealing, and yes I will get worked up over it. Sorry.

Your example of different staterooms and pools doesn't apply, DCL said everyone can use the pools, with the exception and the concierge and adult pool, those have restrictions and those restrictions should be followed.

 

[kaseyC]

Does any one know if the Concierge sundeck is non smoking?

 

[andersonfamily]

Does any one know if the Concierge sundeck is non smoking?

It'svery small I cannot see how they would allow smoking on the deck. At least I hope not!

 

[kaseyC]

It'svery small I cannot see how they would allow smoking on the deck. At least I hope not!

That's what I was thinking as well. The seating is very close together. I hope it's non smoking too.

 

[MERMAIDLOVE]

Wowwwww, all I can say is wow! Can't believe how people demend or expect services thay have not paid for.
I'm sorry but that sounds like stealing and that is something I would never want to teach my kids to do.
This is why I will never again book a Concierge again, because while I pay for a party of 4--Me, dh, dd, ds for a full concierge price others are paying 1/2 concierge for there family and recieving the full benefits. Amazing what a shame!!!!

 

[bigbootee]

Its OK, I get it.

You tried to get something you didnt pay for and got it.

3 out of your party got a benefit of booking excursions early without paying for it.

Actually, all reservations liniked to a concierge level reservation may book early as long as they are paid in full at the 120 day mark. The only difference is the non-concierge reservation will not receive concierge level perks (snacks in the room, etc) on the ship.

For example we were able to secure a priority tender in a port on our med cruise for everyone on our tour (14 people) even though only 4 of us were in a Cat 3.

The difference on the Dream and Fantasy is there are specific areas of the ship that are only concierge and those will be limited access.

 

[FJS961]

I could see where some would find it "annoying" (not sure how else to put it) to know that non-concierge guests (non-paying) get privileges or benefits that they did not pay for and there is a sense of "scamming the system"

I don't think a party of any size traveling together should get one concierge room and one or more non-concierge rooms and expect ALL the passengers to enjoy concierge benefits ...

I do agree with an earlier poster that if a family split up in 2 rooms and lets say 2 passengers actually paid concierge rates, then at any given time, two members of that party should be allowed in concierge restricted areas.

 

[thechief]

I am sorry FJS but you just contradicted your own statement.