concierge deck on Dream

[brianjoy81]

Just out of curiosity, if I had a concierge room booked and also a non-concierge room, could they join me on the private deck area? I don't have either booked, but the thought just came to me.

 

[Friscorays]

I am sure that you could get them in. At the same time, I'm sure Disney would discourage you from doing so.

 

[andersonfamily]

From what I understand the answer is no and will be strictly enforced. I believe they will have someone stationed there at all times to enforce this rule. I also believe it is because both areas are very small and will only accommodate a certain number of people.

 

[mmouse37]

I am sure that you could get them in. At the same time, I'm sure Disney would discourage you from doing so.

Especially since the Dream has the concierge area gated off. I heard they are being more strict with the Dream. If would not be surprised if it was ONLY for the people who actually booked and paid for concierge. There is limited space on the concierege deck area. I don't see a problem with them visiting your room, but I would not expect them to be allowed on the concierge private deck.

I could be wrong, obviously.

MJ

 

[allisonjones]

I was told the same thing, MJ. We talked with the Concierge in the lounge on the Dream and she said only Concierge guests are allowed in the lounge and deck.

Here is a video of the Lounge area and deck on the Dream.

 

[serenitynow]

Are there only stairs up to the sundeck? Is it not handicap accessible????

 

[JSClemsonFan]

I've posted this a few other places but haven't gotten a clear answer. If you are in a concierge room on the Dream...can you participate in Fish Extenders? Can people get to your room to deliver gifts or are all the concierge rooms gated off???

 

[BibbidyBobbidyBoo]

^^ They are gated off.
Our TA on the ship is supposed to be asking about this -as well as about parties/get togethers in concierge. I'm sure we'll hear soon how we're supposed to address FE issues.

Hmm, I wonder if they are really going to make like every single person show a card- even children of any age? *shrugs* I just kinda doubt that... meaning families where they may have two rooms- one concierge and one not- will likely be able to enter not only the lounge but the sundeck with their kids in the other room or whatnot.
I mean first off- when we have booked two rooms like this we have to put one adult in each room! So that would mean Jeff could go to the concierge stuff but I couldn't because my NAME is on the other non-concierge room? Doubt that would go well. LOL
And all the times we've stayed concierge- they've always included all of us in the receptions/etc.- I mean even given our children arcard cards when they aren't even in the concierge room with us. but if they ARE that strict- then that means only one of us adults could use concierge and the other couldn't- because we have to put one adult (on paper) in each room. hmmm

I'm willing to bet that they'll allow like if you have immediate family that YOU booked another room (meaning like in our situation where we book 2 rooms for our immediate family.. not like just friends or other family who also book rooms at the same time as us) will be allowed. Otherwise only like Jeff and our son would be able to go to concierge and I wouldn't? Not cool. LOL

 

[Billinaz]

My opinion is that if you are not in the room paying for the concierge benefits then you should not be using them.

If you book a concierge room and a non concierge room, and paid for both yourself then only the guests booked into the concierge room should be allowed any benefit of the concierge area.

Think of it this way. If one person books the family concierge room and 2 other rooms because they are less expensive then there is a possibility of that family bringing 11 or so people into the concierge area even though they only paid for access for up to 5.

Now add to that 3 other familys that do the same thing because they figured out a way to "scam" the system (which Im sure would get posted online) Now we have 44 people in the concierge area and only up to 20 passengers who paid for it.

I hope DCL strictly enforces this, and if you dont have a concierge KTTW card then you should be denied access. If you get in without a concierge KTTWcard and they realize it then you should be removed.

Im not talking about people you bring into your room, Im talking about any other concierge benefit, such as the lounge, sundeck, or bookings.

 

[thechief]

^Ditto^

Why would anyone think that they can have anyone else who is not Concierge level join them on the C. deck? People who paid for concierge paid for the use of that deck and the possibility of having a deck chair. Where does this "since I paid for one concierge room I can have all my friends/family from other decks use the concierge area" entitlement attitude come from?
I am that guy who has DCL remove kids from the Quiet Cove when the parents don't do it when I ask them nicely. I will also be that guy at the concierge level. I am not being a jerk, I am just doing what others wish they could do.
Rules are made for a reason.

 

[andersonfamily]

My opinion is that if you are not in the room paying for the concierge benefits then you should not be using them.

If you book a concierge room and a non concierge room, and paid for both yourself then only the guests booked into the concierge room should be allowed any benefit of the concierge area.

Think of it this way. If one person books the family concierge room and 2 other rooms because they are less expensive then there is a possibility of that family bringing 11 or so people into the concierge area even though they only paid for access for up to 5.

Now add to that 3 other familys that do the same thing because they figured out a way to "scam" the system (which Im sure would get posted online) Now we have 44 people in the concierge area and only up to 20 passengers who paid for it.

I hope DCL strictly enforces this, and if you dont have a concierge KTTW card then you should be denied access. If you get in without a concierge KTTWcard and they realize it then you should be removed.

Im not talking about people you bring into your room, Im talking about any other concierge benefit, such as the lounge, sundeck, or bookings.

Great Post!
I assume this was not a big problem on the other boats. Because the Dream has a special area just for the concierge guests that are paying for concierge service I am almost positive that DCL will strictly enforce the rules.

 

[kcashner]

FE deliveries for concierge cabins could always be delivered to either GS or the concierge office as long as they were marked as to what room they are intended for.

The issue of a concierge guest throwing a party or reception in their suite is being addressed (I know of one TA who is supposedly finding out this week!)

I'm with some of the other posters--if you didn't book/pay for concierge, the lounge and deck should be off limits. A guest staying in a concierge suite should be able to invite whomever they choose to their cabin, but not to the public concierge areas. Just my opinion....

As was pointed out in a post yesterday, it was far cheaper on the Magic to upgrade a cabin with 2 people to concierge than to upgrade the cabin with 3 people. If someone is paying for 2 concierge level guests, then those 2 guests deserve the benefits of the public areas, all should be able to "visit" in the suite!

Of course, this would mean that at least on the Dream they would have to change their policy of issuing "extra" keys to the additional family members.

 

[BibbidyBobbidyBoo]

Well I kinda agree with you people for the most part.... except do you think a "trade off" would be okay?

ie: we've booked cat 3 for 2 people and another room for 3 people and on PAPER the rooms are Jeff/son, Me/2 girls.... then when we get on the ship we get roomkeys to reflect how we'll actually use the rooms -meaning me/dh in concierge room, kids in the nonconcierge.

do you really think in our situation the concierge benefits should only be for Jeff/Robert? Even though legally we have to book that way simply because one adult has to be in each room? I mean I can understand booking large extended families and trying to gain access to concierge benefits for the entire family- that would be unfair. I could even go as far to say that "3 people" booked in another room, even if in immediate family (in our case our children, who really couldn't care less about private lounge and sundeck anyway LOL), not use concierge benefits- but surely you wouldn't have a problem with me switching with son and taking his place.... 2 people booked in concierge, 2 people taking advantage of it's benefits -as we've always done.... always switching how we actually use the rooms vs how it is on paper since they won't LET US book any other way? (needing an adult booked in each room) You really think that it needs to be as strict as who is booked in the room uses it- not even switching out a child with adult and using the benefits by the person actually sleeping in the room vs the person that is just in the room on paper alone?

??????

(edited to add: I really have a hard time believing that if you're immediate family that they'd refuse extra keys to your children to have them able to visit your room. I really doubt that's gonna happen....
If they are going to do that- they need to have a castmember dedicated to simply standing at the gate to escort kids to their parents room or something LOL
And actually it was far cheaper to book the cat 3 for 2 people than FIVE people... not 3. unless you're referring to another post and not mine. Mine was comparing all 5 in the cat 3 versus keeping the 2nd room cat 9 for 3 of the family. I don't know that it would have been "far cheaper" from 3 to 2.
we've never had any problem with our entire family enjoying amenities of concierge even though we've booked one concierge and one nonconcierge room. I'm talking about all invited to the receptions, able to prebook things for our children who are even in the nonconcierge room, the concierge leaving arcade cards for the children who weren't even in the concierge room, and escorting all 5 of us- not just two- to tender for DCL excursions. But all of this may have been because we were immediate family including CHILDREN. I cannot say they'd have been the same towards like extended family also booked on the same cruise. I mean like say my sister was there with her family in a nonconcierge room- probably it wouldn't have been the same and concierge benefits not extended to them. But we were "one family"- to not include the kids would limit OUR ability to receive any benefit whatsoever from concierge. Especially if it was only for Jeff/robert as listed on paper for the bookings. We wouldn't have any concierge benefits at all if they were the only two allowed to the room/hallway, receptions, booking early before cruise only for them, etc. Now maybe if they only allowed "2 people" and I switched with robert- yeah)

 

[Billinaz]

^Ditto^

Why would anyone think that they can have anyone else who is not Concierge level join them on the C. deck? People who paid for concierge paid for the use of that deck and the possibility of having a deck chair. Where does this "since I paid for one concierge room I can have all my friends/family from other decks use the concierge area" entitlement attitude come from?
I am that guy who has DCL remove kids from the Quiet Cove when the parents don't do it when I ask them nicely. I will also be that guy at the concierge level. I am not being a jerk, I am just doing what others wish they could do.
Rules are made for a reason.

Simply because its the way it seems to be. Someone is always trying to get the perks others paid for.

Read some of the other threads and you can see how upset people are that the deck 12 concierge area is gated.

Im with the other poster being 'that guy'. I remember one jerk in the theater who tried telling my family that he was saving the entire center section of the first row for his family (who was not there).

He tried to get a CM to remove us. Then when that didnt work he kept telling his kids that the family up front made it impossible for his family to sit together (they arrived about 20 minutes later). The best part was when his wife told him that you could not save seats in the theater......

Im sure there will be a large family reunion onboard one day with one family in concierge level. They will try to get 50 people access to the concierge areas. Its exactly why DCL needs to monitor and restrict access.

There is an area on castaway cay for the cabana guests. They keep the people who did not pay for a cabana out of the area (including the water in front of the cabanas). As with the concierge area onboard there are reports of people trying to sneak over to the cabanas to get the "free" tubes, floats, and beach toys.

 

[Billinaz]

Well I kinda agree with you people for the most part.... except do you think a "trade off" would be okay?

ie: we've booked cat 3 for 2 people and another room for 3 people and on PAPER the rooms are Jeff/son, Me/2 girls.... then when we get on the ship we get roomkeys to reflect how we'll actually use the rooms -meaning me/dh in concierge room, kids in the nonconcierge.

do you really think in our situation the concierge benefits should only be for Jeff/Robert? Even though legally we have to book that way simply because one adult has to be in each room? I mean I can understand booking large extended families and trying to gain access to concierge benefits for the entire family- that would be unfair. I could even go as far to say that "3 people" booked in another room, even if in immediate family (in our case our children, who really couldn't care less about private lounge and sundeck anyway LOL), not use concierge benefits- but surely you wouldn't have a problem with me switching with son and taking his place.... 2 people booked in concierge, 2 people taking advantage of it's benefits -as we've always done.... always switching how we actually use the rooms vs how it is on paper since they won't LET US book any other way? (needing an adult booked in each room) You really think that it needs to be as strict as who is booked in the room uses it- not even switching out a child with adult and using the benefits by the person actually sleeping in the room vs the person that is just in the room on paper alone?

??????

Since you asked, my opinion (nicely) is that this would not be OK.

You can book 5 in a concierge room. You can also book 2 adjoining concierge rooms.

The problem is that when you try to make exceptions and bend the rules it never works. There is always another exception, always a different request to bend a rule.

Im sticking with the only way to uniformly enforce the rule. If you are booked into a concierge cabin, then you get access.

Is it expensive for a family of 5? YES! I have 3 kids. We are by no means rich. This is our only vacation of the year, and we save and work extra hours all year long to treat ourselves to this.

 

[Billinaz]

edited to add: I really have a hard time believing that if you're immediate family that they'd refuse extra keys to your children to have them able to visit your room. I really doubt that's gonna happen....

If they could encode a key card that isnt gold (concierge KTTW card) to give them access to the room but not into the lounge I think that would work in this case.

 

[drparoo]

At least on the Dream you can connect a 1-BR to a Family Stateroom and have everyone be concierge. On the Wonder I have a connecting 4A to a Cat 3, and am worried that our connecting won't be able to get concierge services....I mean, like get on the boat all together and book excursions all together early on. I'd pay for the connecting to be concierge, but can't.

 

[Billinaz]

Are there only stairs up to the sundeck? Is it not handicap accessible????

There is access from the top deck as well.

 

[BibbidyBobbidyBoo]

Since you asked, my opinion (nicely) is that this would not be OK.

You can book 5 in a concierge room. You can also book 2 adjoining concierge rooms.

The problem is that when you try to make exceptions and bend the rules it never works. There is always another exception, always a different request to bend a rule.

Im sticking with the only way to uniformly enforce the rule. If you are booked into a concierge cabin, then you get access.

Is it expensive for a family of 5? YES! I have 3 kids. We are by no means rich. This is our only vacation of the year, and we save and work extra hours all year long to treat ourselves to this.

You're entitled to your opinion but I fail to see why it would be "okay" for my husband and son to enjoy the benefits but entirely inappropriate for husband and myself to enjoy the benefits since we're the ones actually staying in the room.
Like I said- they've never had a problem including our children even though we haven't asked- and I wouldn't have a problem if they said okay we'll let you sleep differently than it is on paper like we always have, but 2 ppl in the booking means only TWO PEOPLE can use concierge. We'd be okay with that. If they forced it to go by paper.... we'd avoid concierge and I have a feeling so would many others. And they want those rooms filled. We've upgraded to concierge at the port once and another time shortly before the cruise- so it's obvious that they aren't always filling up immediately and staying full.... probably why they aren't being sticklers about staying "how it is on paper"(since have no choice but to book one adult in each room)

Disney has always been very cooperative about allowing people to sleep/use the rooms differently than they are actually booked- at least in our experience involving one family (not extended family or friends) where we have to book one parent in each room.

I honestly fail to understand your reasoning that it makes a difference if it's my son (who isn't in the room- only on paper) and myself, if it's still only 2 people as booked in the room.... but you're entitled to your opinion anyway.

If they could encode a key card that isnt gold (concierge KTTW card) to give them access to the room but not into the lounge I think that would work in this case.

Ah great idea... they should totally do that! but I think there's only a gate to the hallway to the concierge rooms and unsure if they have yet another gate to the lounge/sundeck.

At least on the Dream you can connect a 1-BR to a Family Stateroom and have everyone be concierge. On the Wonder I have a connecting 4A to a Cat 3, and am worried that our connecting won't be able to get concierge services....I mean, like get on the boat all together and book excursions all together early on. I'd pay for the connecting to be concierge, but can't.

You needn't worry. If both rooms are your bookings it shouldn't be a problem. Now I can't say if perhaps it's your family booked in one room and another family booked in another room (relatives or friends of yours)- can't say about that. But many times we have booked two rooms- one concierge and one not, not even connecting rooms, and haven't had an issue with this.
About booking early online- we had issues with only the 2ppl in the concierge room able to book early and the other room not...- online. One email to concierge and they immediately took care of booking the other 3 in our family for the same excursions. Again, this is immediate family- not extended family staying in other rooms so I can only speak about our immediate family (and both rooms booked/paid for by US.... not other relatives or friends or something of that nature)

 

[Billinaz]

About booking early online- we had issues with only the 2ppl in the concierge room able to book early and the other room not...- online. One email to concierge and they immediately took care of booking the other 3 in our family for the same excursions. Again, this is immediate family- not extended family staying in other rooms so I can only speak about our immediate family (and both rooms booked/paid for by US.... not other relatives or friends or something of that nature)

This is what Im talking about. Only 2 people paid for the concierge perk of booking excursions early, and only 2 should have been allowed.

Although all passengers are immediate family and booking another non concierge room with 3 others was less expensive than booking all 5 into a concierge room, it should still limit the benefits to only those who paid the premium of a concierge cabin. If they could not book the same time as your excursion at their online booking time then you should have rebooked your excursion to the time the others in the non concierge cabin were able to obtain.

If you are concerned that there may not be enough slots available at their booking time, then the premium should have been paid to allow everyone to book early.