I just went through something similiar! I’m glad you got an apology, I got ghosted and then was fed lies

I was on day 55 of rofr, I called Disney myself as my agent was not getting back to me at all, once I signed everything and it was sent over to rofr I never heard back from her. I called Disney myself, apparently my contract wasn’t even submitted over to rofr until a month later, which meant I still had about 5 days left to go. Finally heard back from my agent and she said she doesn’t know what happened Disney has been slow, she reached out to them and is waiting to hear back. Two days later she texted me and said that I had been approved. It just really makes me mad that they’re blaming it on Disney, when they didn’t even submit it until a month later. I was going to call them out on their lies, but I got my contract for an amazing deal!!! It passed so that’s what really mattered. I just don’t like being lied too lol