Closing Time!!

[HIRyeDVC]

Great news!

Call back when you have time. The same thing happened to me, and I had to call 3 times to get a CM that was able to get Member Admin to do it.

Never give up! Never surrender!

 

[MissPixieDreamer]

Never give up! Never surrender!

I called yesterday, tried chat this morning and called in the afternoon. No luck
They put me on hold for like 10 to 15 minutes, say they are getting a supervisor to check and return saying they haven’t received the paperwork yet and I should wait 2 - 3 weeks!
But I’m thinking about calling one more time tonight and trying chat again tomorrow morning… I need those points!!!

 

[HIRyeDVC]

I called yesterday, tried chat this morning and called in the afternoon. No luck
They put me on hold for like 10 to 15 minutes, say they are getting a supervisor to check and return saying they haven’t received the paperwork yet and I should wait 2 - 3 weeks!
But I’m thinking about calling one more time tonight and trying chat again tomorrow morning… I need those points!!!

It’s like they’re out to torture us! I called twice today, at morning and just now and no joy. They said they don’t have the paperwork yet. Both CMs said to call back next week Monday or Tuesday. I’m going to try every day before the weekend. Pixie dust to you and everyone else agonizingly waiting!

 

[MissPixieDreamer]

It’s like they’re out to torture us! I called twice today, at morning and just now and no joy. They said they don’t have the paperwork yet. Both CMs said to call back next week Monday or Tuesday. I’m going to try every day before the weekend. Pixie dust to you and everyone else agonizingly waiting!

Thank you!! That's the word... agonizing...

Pixie dust to you too!

 

[idisneyfan]

Very quiet here today.......

 

[ParkFreak]

Very quiet here today......

Right? The way things have been falling, I’m hoping to get my membership email today AND hopefully pass ROFR on an add on… (not holding my breath tho!)

 

[Lee Matthews]

Sorry, I’m not sure if I have already asked this or not.

if I have a delayed closing because the sellers have a booked trip, can the sellers still complete and send back the documents before they take their trip or do they actually have to wait until they have completed the trip?

 

[idisneyfan]

I received all my emails late Wednesday afternoon. I'm just waiting for my points. From what I seen going back through the thread, most people get their points within 2 days. I don't want to call and bother them. Sometimes I feel that when you call you are only tagging yourself and they make you wait even longer.

 

[MissPixieDreamer]

I received all my emails late Wednesday afternoon. I'm just waiting for my points. From what I seen going back through the thread, most people get their points within 2 days. I don't want to call and bother them. Sometimes I feel that when you call you are only tagging yourself and they make you wait even longer.

I thought the same thing...
Got my e-mail on Wednesday and called, chatted and called yesterday...
And never surrendered...
I'm in chat now and my points are loading!!!
So excited!!!!

 

[idisneyfan]

I thought the same thing...
Got my e-mail on Wednesday and called, chatted and called yesterday...
And never surrendered...
I'm in chat now and my points are loading!!!
So excited!!!!

I tried chat with no avail. How did you get that to work for you? What is your magic?

 

[HIRyeDVC]

I thought the same thing...
Got my e-mail on Wednesday and called, chatted and called yesterday...
And never surrendered...
I'm in chat now and my points are loading!!!
So excited!!!!

I saw your post and tried the chat just now. Got my points loaded too! My next trip already booked to DL. So happy for us!

 

[idisneyfan]

I saw your post and tried the chat just now. Got my points loaded too! My next trip already booked to DL. So happy for us!

Geesh, ok, I guess I will try the chat feature!

 

[HIRyeDVC]

Geesh, ok, I guess I will try the chat feature!

I know how you're feeling. When did you first see your new contract showing in your account? Mine was yesterday morning. I called twice yesterday to no avail but worked with chat this morning. I think it's just a matter of the paperwork becoming available to MS. Just keep trying. You're close!

 

[idisneyfan]

I know how you're feeling. When did you first see your new contract showing in your account? Mine was yesterday morning. I called twice yesterday to no avail but worked with chat this morning. I think it's just a matter of the paperwork becoming available to MS. Just keep trying. You're close!

My contract showed in my account on Wednesday afternoon. Yesterday chat wouldn't even entertain my request. I tried to email today to see if anyone would help. Maybe the chat will help today.

 

[HIRyeDVC]

Home Resort: VGC
Broker: www.dvcstore.com
Title Company: Mason Title
Offer made: 3/26/21 and 4/1/21 (two contracts from same owner combined into one purchasing contract)
Offer accepted: 3/26/21 and 4/1/21
Sent to ROFR: 3/26/21 and 4/2/21 (original and addendum)
Passed ROFR: 5/4/21
Closing docs received: 6/2/21
Closing docs returned: 6/8/21
Closing: 6/10/21
Deed recorded: 6/9/21
Contract Showing on Membership: 6/24/21
Points in account: 6/25/21

Days Total: 92

After I saw my contract showing in my account, I called twice without success. I was told by both CMs to call back in 5 days. I tried chat the next morning and CM was able to load my points after 20 minute wait. The inconsistency in what CMs say and member experience is weird. Good luck everyone!

 

[HIRyeDVC]

Sorry, I’m not sure if I have already asked this or not.

if I have a delayed closing because the sellers have a booked trip, can the sellers still complete and send back the documents before they take their trip or do they actually have to wait until they have completed the trip?

I too had the sellers who had a booked trip. But it clearly showed on my contract a "no earlier than closing date". The sellers sent their closing docs immediately after that date.

 

[MissPixieDreamer]

I tried chat with no avail. How did you get that to work for you? What is your magic?

Hahaha... no magic! I too had a failed attempt with chat yesterday morning. And the call in the afternoon was even worse, the CM telling me to not even bother checking this week, maybe mid next week. I had the CM called Damien on chat this morning and he was awesome! Still, I have to agree that maybe it is a matter of MS having the paperwork available to help...

Lots of pixie dust to you...
It's almost over! For now...

 

[MissPixieDreamer]

I saw your post and tried the chat just now. Got my points loaded too! My next trip already booked to DL. So happy for us!

Yaaayyy!!! So happy for us!! Nice vacation planned for DL! Mine will be in my beloved BCV! ❤

 

[HIRyeDVC]

Hahaha... no magic! I too had a failed attempt with chat yesterday morning. And the call in the afternoon was even worse, the CM telling me to not even bother checking this week, maybe mid next week. I had the CM called Damien on chat this morning and he was awesome! Still, I have to agree that maybe it is a matter of MS having the paperwork available to help...

Lots of pixie dust to you...
It's almost over! For now...

Damien helped me this morning too!! He’s the man with the magic. Unfortunately I didn’t get to say thanks because when I refreshed my page to check on the points, the chat was gone. I wish I could reach him and thank him somehow. But I think you’re right. Damien also had to check with admin and I think the paperwork finally became available.

 

[HIRyeDVC]

Yaaayyy!!! So happy for us!! Nice vacation planned for DL! Mine will be in my beloved BCV! ❤

We’re actually staying at the beach club too! This August! So happeeeee