Apparently MIL had not made final payment yet, as not due until 25th.
TA did NOT inform her that it should be made by today to do ressies. TA is also trying to tell MIL that kids are confirmed in Kids Club, don't need to be signed up further.
MIL is mad and upset--she feels like she has let everyone down. (OH, she SO had not!). The TA is the problem here...she made a HUGE sale, and lacks knowledge and customer service. Sad that I know more than her.
No biggie. I will get kids signed up when payment arrives, and book Palo when we embark or put on wait list.
I bet Disney would allow someone who booked so many cabins to book things early...but TA wasn't smart enough to even ask.
Well, getting lots done, but not enough...
Bye!
Kris