BE CAREFUL WITH DOLLAR RENTAL!
WE WILL NEVER USE DOLLAR RENTAL CAR TO SAVE MONEY AGAIN! We just got back from DW -- we had reserved a rental car from Dollar. We were to pick up a car at the airport and return it at a downtown disney hotel. That worked GREAT for our planning as to save time -- we could catch a bus from downtown disney to our hotel. Well, eventhough Dollar had our home phone number, our home email address, and our home mailing address........they didn't notify us that they were CLOSING the Dollar office at Downtown Disney. So we landed in Orlando, picked up our rental car.....and then they told us. Yes, they had known for weeks and refused to answer us when we asked why they didn't notify us. So we couldn't return the car at Downtown Disney. Had to drive a LONG, LONG way and return it on International Drive. We also had reserved to pick up a car at Downtown Disney eight days later.......of course, they hadn't notified us that we couldn't. They had accepted our reservations just fine.......never mentioned that the Dollar location was CLOSED. So, it took several hours out of our trip to make arrangements to travel to drop off and pick up our rental car. They just said there were too many reservations to have contacted us. They refused to bring the car to our hotel. How many others had problems with Dollar? I know we won't rent with them again no matter how good the rate is. And neither of our two times did they actually have the size of car that we have reserved a month ago. We were VERY disappointed with them. Now on our charge card, they charged us for two days when we had the car six hours only. Go figure........