Changing which points are used in Reservation

[Wilec]

Hi
We have a reservation coming up with points from our inital purchase. We recently received points from an addon.

Are we able to call MS and change whihc points are used for the reservation, without cancelling the reservation?

 

[OKW Lover]

Probably not. I'd call and ask, but I believe it would be treated as a cancel and re-book.

 

[Kmango]

I just did this, here's what MS told me: If you booked your reservation less than 7 months out, they can just reallocate the points without rebooking. If you booked more than 7 months out, they have to cancel and rebook.

 

[Deb & Bill]

If there is a waitlist for those nights, you might lose the reservation.

 

[jekjones1558]

Another issue may be how soon the reservation is. If within 31 days you may be dealing with holding points.

 

[Goofy's apprentice]

I think it depends on the reason.

We were in this situation on one of our add-ons and they dealt with it right while we were in the Sales Centre. Another time it dealt with developer points and banking...can"t remember the specifics as it was very confusing...the change was made by staff other than MS. they didn"t have the authority. It took a while to clear but it was eventually done.

 

[aprince&princess]

We were able to switch points after booking our trip and then doing an add on for 100 points. All points were for the same resort and we switched our reservation to include the add on points. We had originally booked the trip in Jan and switched points in April, which was eight months out.

 

[Wilec]

Thank you. I willtry and call MS and see what they can do. It sounds like there might be a chance.