mickeystoontown
DIS Legend
- Joined
- Oct 2, 2006
- Messages
- 29,327
My husband and I just got back from CBR yesterday and it will be our last. We normally stay at Pop and decided that since it was our honeymoon we would upgrade to a moderate resort. I used online check in. It took forever to check in! There was one person working the online check in which is fine however there were more working the normal check in line with less people in it. We were in Martinique building 21. We were given a ground floor room which was great. The only thing was that the room was terriable. The lights were dim and only worked a few bulbs at a time. When we walked in the room smelled musty. You could tell the room had only been half cleaned becuase we were missing towels. I always clean the room myself when we check into any hotel. I use anti bacterial wipes on every surface so I knew that it was surface clean. The showers have 2 corner shelves. The bottom corner shelf was covered in soap scum! So bascially I cleaned the entire room myself. I could have called and said something about the cleanliness of the room but I work at a hotel and just figured it would be easier for everyone, myself included to just deal with it. There were only 2 friendly cast members and they were the 2 people that were sitting at the vacation club information booth. Most people were just rude and were put out to have to help you. At pop every morning they pressure wash the walk ways and always kept the grounds clean. CBR's walk ways are disgusting! there were dead worms all over the place, and it didnt rain until the end of our stay and they had been there since day one. Someone had spilled coffee on the walk way and it stayed there all week and what made it worse was that people were wheeling their suit cases through it. Our sheets were not changed once while we were there. My husband had a blister on his foot that bled through the night and the blood was on the sheets until we left yesterday morning! Our fridge did not work until the last day when I had to change the outlet it was in. I know that becuase I didnt tell the desk I have no right to complain here...but I just wanted to give everyone a heads up :/ our honeymoon when it came to accomodations was less than magical
I'm sorry to hear that you were a bit disappointed with your room. As far as changing the sheets go, I usually take my sheets off the bed and pile them in the corner of the room with dirty towels on them. I do this every two or three days just so I know that the mousekeepers actually do change the sheets.
We once had an issue with our fridge and called maintenance. Within fifteen minutes, they brought us another fridge.
Like WDWisOurHappyPlace pointed out, the issues that you had are found at all levels of Disney Resorts. I hate that they affected your stay.
Me, personally, I would have contacted the front desk immediately and complained. But, that's just me.
. What are the chances of us getting a roll away bed? I know the charge is $15 a night and we agree we would would rather stay in a standard room with a rollaway than a preferred room without one. I understand they cannot guarantee the rollaway, but if I make reservations now for a December trip, will we have a good chance of getting one if I add it to my request? 
We want to go to the Christmas party and see the MK decorated for Christmas. A couple of questions...
