Can't book a room--Is something wrong with website?

[DisneyCowgirl]

Yes, I know it's Disney, so there's usually something wrong with the website, but... I got my Oogie Boogie tickets and now I'm trying to book my room. I it shows me available rooms, I pick one, but then when I get through the process my cart is empty, then when I try again, NO rooms anywhere are available (on property, good neighbor, nothing). What is the problem? Same happens even if I try other dates. Tried different browsers, on computer vs phone. Always the same thing happens. Any thoughts? Guess I'll need to call, but I hate to call.

Thanks!

 

[got2travel]

Just tried to get a room as a test and got a system error so there does appear to be a system wide issue

 

[twodogs]

I also always try an incognito browser when weird things like this happen. Cookies are not your friend…

 

[katyringo]

Sounds like a glitch..

 

[buffalobasingal]

That was happening to me as well. It seems like to me the only rooms available were with vacation packages where you buy tickets as well. I also tried the Chrome browser instead of Safari and that seemed to show rooms available if I remember correctly. I ended up calling Walt Disney Travel Company directly and was able to get a room.