Just went on Dec. 20th for the first time. Also totally uninterested in coasters, focused on animals.
Best things about Busch gardens, in our limited experience:
Serengeti Safari tour
Nice landscaping and animal exhibit areas
Katonga show
Friendly customer service
Worst things about Busch Gardens, in our limited experience:
Snacks!! All the little snack places we could find had the exact same limited menu... packaged ice cream treats, popcorn, and the worst nachos ever... melted Velveeta poured over taco chips.
Lack of info about what was open when and unreasonable early closings... the park was listed as open until 7:00 but the Crown Colony restaurant closed its kitchen at 5:00??? So our plan to have dinner there was no go... Also, when we reached the Lory Landing at 5:45 there was a sign on the door saying the birds go to bed at sunset and the door was locked. So why couldn't the open hours have been listed in the park map/guide so we could plan on getting there earlier?
Lack of protection for animals from ignorant guests. Unlike Disney AK and any zoo I've ever been to, there are plenty of places where people are close enough to throw stuff into animal enclosures, and no staff members around to stop it... I saw people banging on glass to liven up fish that weren't moving enough for them and throwing popcorn on sleeping alligators. Nothing horrible, I guess, and maybe someone is watching on hidden cameras, but it startled me a little to see how exposed some of the animals were.
So would I go back? Sure. The place is huge and we didn't even get to all the animal exhibits. But next time I'm smuggling food in!