IsThatYouTigger
Mouseketeer
- Joined
- Feb 22, 2014
- Messages
- 434
Congratulations. That confirms a few things - that one can upgrade to a certificate, that the the need to use a ticket first is no longer the case (if it ever was), and that bridging is known by more than one ticketing CM.
I'll repeat a caution I have given in the past, that International Program CMs at the GR desk near Innoventions tend to be less experienced, and hence may be more likely to have issues with bridging. This may be the one exception to The Robo Rule, which states that no location is better or worse than any other in terms of the chances of encountering a CM who isn't well-versed on the bridging process.
I left the GR desk near Innoventions crying (years ago in my early 20's) when I tried to change a 3 day Florida resident ticket to a Seasonal Florida Resident pass. I had checked into being able to do that on my first or second day to match my now husbands pass and was told it would not be a problem. I went into GR on my way out of Epcot on day 3 of my ticket (which was a seasonal pass blackout day) and was told I couldn't do it because it was a blackout day. I said that I was leaving and had been told it would not be a problem. This Cast Member was so rude and so unlike anything I had ever experienced at Disney before. He was the definition of 'on a power trip'. I don't know that I was aware enough to place it on the International Program CM's but he was young and from another country...probably my age and oh just so mean! I was young and not one to go against authority so I didn't ask to speak to a supervisor and literally left with tears in my eyes. I left so upset and thought I was told this was OKAY! I then went to a ticket booth outside of Epcot and it was done happily and so kindly within 5 minutes. This was long before I was on Disboards...I learned the hard way through first hand experience to seek out different cast members because they aren't all as seasoned as you would expect. But, wow, that sentence brought back terrible memories!!! Makes me sad to hear this can still happen!