If I'm understanding your question correctly, you want to add a bounceback reservation now? As far as I know, you cannot add a bounceback after you leave. You would need to change one of your bouncebacks to a different date. If you hear anything different from Disney, or if I misunderstood your question, let me know.
I think because your dates stayed the same - you just split your one reservation into two sets of dates, they were able to get your request fulfilled. But, the fact that they had to call guest services to do it shows that you received a little extra pixie dust. The room discount bounceback is a current (i.e., non-expired) offer and it would normally not require guest services to do it. I would not expect, for example, to be able to add another room to your dates or add a room at a different date.
Right after they announced the opening date I rung up the line to change my trip and got switched over to the main reservation line, and the CM was still able to move my BB offer (it was only good for 2 if the 7 nights, but I’ll take it). I really don’t think they’ll make changes right now though, I called before it all got shut down but several of my friends have all been told all they can do is move to next year (and your BB won’t transfer), or cancel.
Yeah I’m afraid of that, I have a bounceback booked for July, was going to try and see if I could move it to the August ressie because they will not be open for my July dates. I may just be out of luck and have to go with sun and fun for August and lose the bounceback.
She had a FD BB trip booked in Aug.
Sorry to be the bearer of bad news but If you check your reservation you will see that the FD portion of your Sep trip has already been removed and a 35% room discount applied to your existing booking. Your total trip cost has been adjusted accordingly. Also, if you had booked any dining reservations, these have been cancelled. Our family had 2 FD trips booked with almost 20 ADRs. These were all cancelled by Disney over the past week.
Did you check the first page of this thread? That has a lot of details.
I'm not quite sure what you are trying to do but I know our FD BB became null when all this started happening. I'm not sure you will qualify for a new BB offer right now as so much is up in the air.
Considering the resorts are ghost towns right now, I'll be shocked if you get a reply. You may wish to call the Future Stay number (407-939-1923) and see if they'll answer your question.
we always book RO. wish I had the 35%.... dealing with 2020
