Better to book on phone or on-line?

[mskay]

Which is better? Do it matter? Does one way end up being cheaper? I'll be booking a room and tickets. Thanks!

 

[safetymom]

It will be the same price either way. Unless you use Expedia, Travelocity and find other rooms.

 

[raven69david]

When booking online, you won't get any help with rates. You pay for what you select. When you talk to a customer service representative, they may be able to assist you in finding something that's cheaper. Alot of us on here got a code just from talking to a rep. about room choices. That wouldn't of happened had they booked online. Just something to think about.

 

[kahliasmom]

I also think that there are more penalties involved for cancelling when booked online. Also I originally had a value resort and when I called to upgrade to a mod the price the CM gave me was a couple of hundred cheaper than the price I was quoted on WDW resort's website. I don't know why but it was cheaper. So I think it is better to book over the phone.