Bed rails still available at the hotels?

[FSU Girl]

I saw someone saying that Disney wasn’t offering bed rails anymore. Is that true? We use them every trip and have a trip coming up so need to know if we need to buy something

 

[Dave006]

It might help to know where you think heard this?

All WDW resorts should still be offering Bed rails on a first come first serve basis. If you want a backup solution inflatable bed rails are a good solution, and very portable.

Dave

 

[Nicnicnic.nic]

I used them at akl and BLT in June and then akl and SSR in Aug. No problems

 

[FSU Girl]

It might help to know where you think heard this?

All WDW resorts should still be offering Bed rails on a first come first serve basis. If you want a backup solution inflatable bed rails are a good solution, and very portable.

Dave

Saw a post on Facebook. Someone staying club level at Wilderness lodge asked for them and they received an email they don’t have them anymore at the resorts

 

[OKW Lover]

I saw bedrails at the Poly on Monday last week.

 

[dansdad]

Saw a post on Facebook. Someone staying club level at Wilderness lodge asked for them and they received an email they don’t have them anymore at the resorts

My BIL and SIL are at Wilderness Lodge and using one right now. Though they're not staying CL, the resort definitely has them.

 

[FSU Girl]

My BIL and SIL are at Wilderness Lodge and using one right now. Though they're not staying CL, the resort definitely has them.

Ok great thank you!

 

[Dave006]

Saw a post on Facebook. Someone staying club level at Wilderness lodge asked for them and they received an email they don’t have them anymore at the resorts

The source of this rumor yes even with and email response from a "CM" likely was old information from the days of the bunk beds at WL and AKL.

Both resorts stopped offering them for the bunk beds for safety reasons on the some guests using them on the top bunk when they were clearly not for that usage do the need to still climb to the top bunk.

Dave

 

[FSU Girl]

The source of this rumor yes even with and email response from a "CM" likely was old information from the days of the bunk beds at WL and AKL.

Both resorts stopped offering them for the bunk beds for safety reasons on the some guests using them on the top bunk when they were clearly not for that usage do the need to still climb to the top bunk.

Dave

The post was made yesterday they have a trip coming up. It’s possible the CM they asked was confused about that but it’s weird they would think it was in regards to the bunk beds since those have been gone a while.

 

[mrsap]

The post was made yesterday they have a trip coming up. It’s possible the CM they asked was confused about that but it’s weird they would think it was in regards to the bunk beds since those have been gone a while.

I saw the post as well. Here’s the reply posted from the CL CM, that was posted in the group, for anyone interested …

 

[FSU Girl]

I saw the post as well. Here’s the reply posted from the CM, that was posted in the group, for anyone interested …

View attachment 1010048

Yes! That’s what I saw and has me concerned

 

[Dave006]

The post was made yesterday they have a trip coming up. It’s possible the CM they asked was confused about that but it’s weird they would think it was in regards to the bunk beds since those have been gone a while.

I mentioned the bunk beds because that is the only time in the last 10 year or more that bed rails were unavailable at the WL / AKL or any resort at WDW for that matter.

Do we have any indication who they asked via email?

Dave

 

[Dave006]

I saw the post as well. Here’s the reply posted from the CM, that was posted in the group, for anyone interested

Well the CM mentioned the guest's reservation. Maybe it was a DSS CM or a Reservation CM but the text does not look a standard Disney email response. Very odd indeed.

The good news is @FSU Girl now has very recent confirmation that bed rails are still a thing but as always subject to availability at a resort in a first come first serve basis.

Dave

 

[mrsap]

I mentioned the bunk beds because that is the only time in the last 10 year or more that bed rails were unavailable at the WL / AKL or any resort at WDW for that matter.

Do we have any indication who they asked via email?

Dave

It was a Club Level CM.

 

[mrsap]

@FSU Girl there is a new post added in response to the OP…

“They are in process of changing the current model for safety purposes! They are not issuing new ones currently, and are removing the old ones from their current inventory. The new ones are estimated to be available on 9/29.”

 

[FSU Girl]

@FSU Girl there is a new post added in response to the OP…

“They are in process of changing the current model for safety purposes! They are not issuing new ones currently, and are removing the old ones from their current inventory. The new ones are estimated to be available on 9/29.”

Thanks haven’t seen that update. Hopefully since it’s tomorrow there should be confirmation if they are back to being available

 

[GADisneyDad14]

That first screen shot sure is poorly written for Disney email standards, in my opinion. Not what you would usually see when interacting with the few Disney departments you can actually email.

 

[Dave006]

That first screen shot sure is poorly written for Disney email standards, in my opinion. Not what you would usually see when interacting with the few Disney departments you can actually email.

I thought the same thing that's what prompted me to ask for more information on who at Disney the email exchange was responding @mrsap indicated it was from a CL CM which made the exchange very odd. Maybe a Signature Service CM since I am not aware that individual CL CMs respond to questions.

Dave

 

[mrsap]

I thought the same thing that's what prompted me to ask for more information on who at Disney the email exchange was responding @mrsap indicated it was from a CL CM which made the exchange very odd. Maybe a Signature Service CM since I am not aware that individual CL CMs respond to questions.

Dave

Sorry I cut off bottom… you can see signature. Not sure if that helps.