Just got back from a week at CSR. Overall we had a very nice stay at Coronado. It started off a little rocky. We were put in the Cabanas and I was really excited, having stayed at Casitas last time we were there and like trying new areas and thought they looked great. We went into the room and the first thing DD 7 says is Mommy, this room smells terrible, like cigarettes. Nothing against smokers, just the smoking really bothers us. So I called the front desk, explained that it really smelled bad and asked to be moved. The lady said that it was just people break the rules and smoke in the rooms and nothing they could do to help me. I tried to reason with her a while and just gave up after a few minutes and hung up. I tried again with someone else. The 2nd lady said that building used to be smoking and that's why it smelled bad. She moved us right away. We were moved to Cabanas 8A. Right across from Dig Site. Lovely room this time and great location, close to pool and bus stop.
The resort was gorgeous. It was so pretty at night to sit on the Esplanade and have a drink and desert. The people in the gift shop were friendly. Pepper Market, average. Nothing terrible but nothing excellent. No one was overly friendly and food ok, but nothing super good. The pool was great. Kids loved it and the playground area is the best. There were crafts going on at the pool each day. The bus service was fine. Always got a bus with 15 -20 minutes. Except Downtown Disney seemed to be a problem. We waited 30 minutes and each day I was down there I heard the same thing from others, really long waits to DTD.
The best was the service upon checkout. The man that came to get our bags was super nice. We checked out using the airline checkout at the hotel and that was excellent. The Magical Express bus to take us back to the airport was right on time.
I'd be happy to stay at CSR again, although will probably try something new next time as I like to experience new places.
The resort was gorgeous. It was so pretty at night to sit on the Esplanade and have a drink and desert. The people in the gift shop were friendly. Pepper Market, average. Nothing terrible but nothing excellent. No one was overly friendly and food ok, but nothing super good. The pool was great. Kids loved it and the playground area is the best. There were crafts going on at the pool each day. The bus service was fine. Always got a bus with 15 -20 minutes. Except Downtown Disney seemed to be a problem. We waited 30 minutes and each day I was down there I heard the same thing from others, really long waits to DTD.
The best was the service upon checkout. The man that came to get our bags was super nice. We checked out using the airline checkout at the hotel and that was excellent. The Magical Express bus to take us back to the airport was right on time.
I'd be happy to stay at CSR again, although will probably try something new next time as I like to experience new places.