I posted this on the dedicated thread, but thought I'd share here, too!
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I'll miss open seating, I'd miss free bags if I didn't have the credit card, but mostly I'll miss being able to rebook my ticket to take advantage of sales or changes in my plans. There is a "work around" but it's a PITA and I worry that once SW catches on, it'll be gone. I'll also miss pre-boarding. I have a knee that doesn't bend a full 90 degrees so I need a seat in a certain location to be able to sit during the flight. Between pre-boarding and open seating, I never had to worry. Now, I get to pay extra to guarantee a seat that will accommodate my physical issues.
We have willingly driven the 125+ miles from our home to the airport in Portland, ME, just to fly with Southwest. Not anymore. Once our miles are used up, we'll fly on American or Delta from the airport that is 15 minutes from our home. It's just a shame, because I believe that by becoming more like the legacy carriers, SW is signing its own death warrant. Anyone remember People's Express? Like SW, they'd carved out their own niche in the airline industry. They were doing great, until they decided it was time to become more like the legacies. Now... people don't even remember People's Express. Good luck, Southwest. The LUV is gone.