AT&T U-verse pricing after promotion period?

[robinb]

I called AT&T about getting their internet connection through U-verse. They have a good promo for the first year and then the price goes up about $15 per month. The sales person said that once I was out of my 1-year promo period I could call and get on another promo period. Has anyone done this with U-verse?

 

[powellrj]

I have never done it, but I cancelled a few years ago and they offered my great deals to stay with them. I wish I had stayed with them. I tried to cut the cord and was so un happy I went back to them and can't see leaving anytime soon!

 

[jhoannam]

We have ATT DSL and I call every year to get the new promotional price.

 

[robinb]

That's what I was hoping to hear. I have crappy DSL which is running at about 80% of the crappy speed it's supposed to be running at and I really want to change NOW. I also have Dish, which I like, but my bill is really high for no premium channels. When I called them to ask how I could save on my bills they suggested that I downgrade to a cheaper option ... at full price ... going from 200 channels to 120, while dropping some of the channels that I do watch. Thanks for NOTHING Dish ! I suspect that if I tell them I am cancelling they will suddenly come up with a deal, but who the heck wants to play that game?

 

[hsmamato2]

I had att... Hated their service,after the promo ended we couldn't get a discount,I tried calling more than once....nothing.....so we paid over 30 per month for their crap dsl and their unbelievably bad customer service....then we switched to comcast (internet only) for 8 more per month at 25x the speed..... Good luck getting more promo prices applied.... But again we didn't get uverse in our neighborhood.....

 

[jhoannam]

it wasn't easy... i had to call back 3 times but the last time only took me 8 minutes, i just did this last week.

 

[wdw4rfam]

Been with AT&T for 6 years, and have never paid full price yet

 

[DisneyRN10]

I just called last week to get a better price plan for home phone and u verse Internet. I currently have home phone with voice mail and caller ID bundled with u verse 6mbps internet $76/mth. Was able to drop bill to $56/mth with same phone service and double the Internet speed to 12mbps. Offer good for 12 months.

 

[mrudman]

I ended up calling last month and got them to bring me down to $30.50 for 18mbs for 12 months. Guess I'll be calling back in a year,

 

[Praying Colonel]

I called AT&T about getting their internet connection through U-verse. They have a good promo for the first year and then the price goes up about $15 per month. The sales person said that once I was out of my 1-year promo period I could call and get on another promo period. Has anyone done this with U-verse?

We have TV/Internet through Uverse. I called as our 1-year period was ending. I'd read this article on renegotiating with Uverse and followed the steps they recommended.

The best I could get was a net increase of $10/month, which was still better than what it was going to be if I hadn't called. In order to get that deal I had to add their phone service. So we came out paying a little bit more but with an additional feature we didn't have before.

I love Uverse. Way better on so many levels than what we had before (Time Warner).

 

[tvguy]

I was ATT DSL. They dumped DSL here so I had to go Uverse.
They gave me the highest speed for a year at the DSL Price.
When renewal came up, no offers, but just DW and I so I down graded to slowest Uverse speed.
This year, DD is back after a year going to college in England, I called, no offers, I asked for the "retention" person. Poof, fastest service for a year for $26 a month.
DS is in IT and checked out service, and it is the fastest service, but none of us can detect any difference in the stuff we use, including Netflix and Youtube.

 

[Excited Fan]

My promo periods end the first of the year. My old boss told me to call at that time and tell them I wanted to cancel and they would give me a lower price. I am glad to hear other people have done the same thing.

 

[pryncess527]

Yep' I do it about every 3 months