Are people making multiple ADR's for the same time frame?

[lauritagoddess]

I had the same experience last week when I was trying to change the times for some of my ADRs. Two of them I managed to get the later times I wanted but they overlapped the previous ADRs and it wouldn't let me go ahead with the new ADR without cancelling the old one.

I wanted to change a time for an ADR for 50s PT. I got an earlier time, but it still overlapped my old ADR. It had me cancel one of the reservations before it moved on. I obviously wasn't going to keep one, but it did make me cancel.

 

[MistressMerryweather]

With that glitch in the system, I wonder how many heaps of reservations have been doubled without anyone ever knowing.

 

[bastraker]

A while ago, I tried to make an ADR for Garden Grill at 7:15pm. It didn't go through - wasn't sure if it was the website or my computer. I tried again later. It gave me 7:20 so I booked that ADR instead. I called to confirm all my ADRs, including the 7:20 at Garden Grill.

But when I went into the new system last week, it showed that I had ADRs for BOTH 7:15 and 7:20 at the same restaurant. So of course, I cancelled one right away, but it had been in the system that way for a while and I didn't know it. I had only received a confirmation e-mail for one, and the CM on the phone only showed one under my name - so I had no idea.

I'm just glad the new system showed both so that I could cancel the duplicate and make it available.

I had this same exact problem with a Garden Grill reservation. I wound up with two reservations only 5 minutes apart. The only reason I even knew this was because when the new online reservation system went up, the double booking was listed there for me to see. At that point it was easy to cancel, but I wonder how many other mistakes are floating out there that I don't know about.

 

[Cafeen]

I wonder why the system (or the reservations people) stopped canceling double-booked ADRs? I know for a fact that there were *a lot* of people last year who were losing double-bookings because the system or the reservations people were deleting doubles. In fact, I had called to change around some things last year and the CM at reservations said something like "We need to do this quickly because we'll lose them both if we leave them double-booked for more than a few minutes."

I'm a long shot from an expert, but I know that something was going on last year causing double-bookings to be deleted/dropped.

I'm guessing that the double booking cancellation procedure (whether system or CM-based) was causing more harm than good. There are valid reasons for having 2 dining reservations, and then toss the amount of issues that both the old site and the new site had/have and you'd end up going way too far in many cases. Right now, if they did it, they'd likely end up canceling more valid reservations doubled due to site issues than those trying to "beat" the system. And more than likely, Epcot availability wouldn't really improve much.

Even when the early-mid Dec dates first came out, at 190 days out, the seating in Epcot was very limited and people were having availability issues then. It wasn't due to double-booking but system issues and withholding. They opened some more up in the past few days, but it's still very limited due to CP.

 

[TDC Nala]

Many of them probably are, but the restaurants are filling up even without that, especially during free dining.

 

[Killian1114]

Boy am I glad to find this thread because I have finally found others who are as puzzled as myself as to why Disney would allow multiple reservations at the same time on the same day to the same person at different parks! Definitely a flaw that has people having to continually check for availability on the hopes that someone has a conscience and cancels their unused ressies.

 

[2Tiggies]

I have a feeling they are, as I've seen more than a few people on this board say "I have two reservations...which one should I cancel."

It's kind of aggravating to me, even though I'm not affected by it in any way. The not-so-nice part of me is hoping that the system starts canceling those reservations and those who're double and triple-booking end up SOL.

I have to admit, I agree with you on this, but it would be fair if the system either didn't allow it (ideal situation) or, for reasons such as the quote below, at least issued an automatic email warning that they would be cancelled, giving the guest the option to select which one to drop and which one to keep.

The cast member said that I had many double booked reservations and started to name them off. They were for the same restaurants at the same exact times and party size. I booked all of my ressies online and received only 1 confirmation for each of them. I have NO IDEA how it happened.

Due to system gliches and human error, I do believe that there are more than just a few cases where this is done in complete innocence.

 

[Pumbaa_]

There is a cancellation thread for each month here. Can check that to see if anything is canclled

people's plans change every day. Trips are cancelled, trips are booked, reservations are changed

Not everyone knows about the DIS (can you believe it ) and many don't even know about making dining reservations

I have made multiple reservations, same day, different locations. If my family is along, there are 4 families. I am the planner

There are legitimate reasons for having more than one reservation. If Disney put in a block, people would just put in a name variation.

In the big scheme of life, the folks that do it and keep it and never cancel are inthe minority.

I don't see Disney fixing this. The restaurants are not empty, if they wre empty then Disney might take action. Until then, why change what works for the majority of people.

Just want to remind folks this is not the debate board. A recent thread debating this issue was closed.

Enjoy the chatting and planning your trips

 

[jjohnson]

I just went to change a reservation from Boma to Kona and a message popped up that I already had a reservation at Boma and did I want to cancel it or keep both It really should only allow one or the other.

 

[Tricia1972]

I just went to change a reservation from Boma to Kona and a message popped up that I already had a reservation at Boma and did I want to cancel it or keep both It really should only allow one or the other.

I think that the reason that they don't is that, as Pumbaa_ stated, there are often times that you can legitimately have two reservations for two different places at the same time. (Friends joining you for dinner for one night, grand gathering situations where you may split up, etc)

Disney trusts their systems fail safes and the fact that most people are honest. You get your chance to do the right thing when they give you that warning. If you legitimately need both, then you leave it as it is. If you don't, it's super convenient to cancel.

I don't want to get into my lengthy descriptions of the system and how it's designed to account for the occasional overbooking (and how it's been pretty successful at handling that) again. It was all in the thread that turned into a debate and was closed yesterday. I am pretty sure that this thread was bumped with the hopes of reopening the debate.

Unfortunately some people will grab up a few ADRs to make sure that they have what they need for any given night. Thankfully Disney has a system in place to make sure that all restaurants are full despite the occasional unscrupulous person, and thankfully most people aren't in the habit of making multiple ADRs. Because I do agree with everyone here, doing that simply isn't a nice thing to do.

 

[Killian114]

Disney's "system in place to make sure that all restaurants are full despite the occasional unscrupulous person," Does not interest me, nor is it effective. We don't care if their restaurants are full. We only care that the system is fair to everyone who is legitimately trying to book only 1 breakfast, lunch or dinner and the overwhelming number of people on this thread that have intimated just that sentiment is proof enough that the system in place now is NOT effective.

 

[Cafeen]

Disney's "system in place to make sure that all restaurants are full despite the occasional unscrupulous person," Does not interest me, nor is it effective. We don't care if their restaurants are full. We only care that the system is fair to everyone who is legitimately trying to book only 1 breakfast, lunch or dinner and the overwhelming number of people on this thread that have intimated just that sentiment is proof enough that the system in place now is NOT effective.

The propose a new one. Make sure to cover all basis and possibilities of valid multibookings (as many have pointed out, there are several). Make sure that it's fair to all since that is what you are pressing. Make sure that it takes all of this stuff into account. Be a part of the solution.

The initial post of this thread was concerned about a specific time-frame, one where availability was very poor when the window first opened up. This wasn't due to multi-bookings, but more due to reasons already listed earlier (system loading, availability display issues, time-slot lockout issues, website making more than 1 booking issues, and CP package withholding (on Disney's part).)

As for taking my own advice, I do believe that the system in place (while flawed to some degree) is the best solution to the "problem". No, it's not perfect, but it's the best balance of all plausible situations. My only other solution would be to drop all dining reservations more than same day (or maybe, even those as well), but that would create other issues with wait times at peak dining hours, but at least it would be "fair" to all.

Just sitting there railing on a system without offering viable alternatives is nothing more than trolling.

As mentioned, this isn't a debate board. While discussion on viable alternatives would likely be ok, going on about how "unfair" the system is and it should be canned, without even using any logical reasoning is not discussion. Even if everyone on this board made two or three dining reservations for their entire stay, and didn't cancel them in a timely fashion, we wouldn't make but a small ding in the tables turned over for any particular day.

I believe it was you who said "Let it go".