from
DCL
Cancellations/RefundsCancellations may be made by telephone or in writing. Changes to the vacation commencement date or changes of Guest names will be considered cancellations. For cancellations, amounts paid, minus cancellation fees and other amounts owed, will be promptly refunded. No refunds will be made in the event of interruption or cancellation by the Guest after vacation commencement date. All appropriate refunds will be made directly to the Guest's credit card account or through the Guest's
Travel Agent if the reservation is made through a Travel Agent.
Disney Cruise Line is not responsible for the receipt of refund monies by Guests from their Travel Agents. All travel documents including airline tickets must be returned before refund processing can begin. Certain Travel Agents may withhold an agency cancellation fee.
Disney Cruise Line reserves the right to restrict any changes to a reservation. All changes are subject to availability. Please note that changes made to overall party size may result in a change to the rate. For your peace of mind, we recommend the purchase of the Vacation Protection Plan. Premiums for the Vacation Protection Plan must be paid by the final payment due date, and the Vacation Protection Plan is not effective until final vacation payment is made.
Cruise Cancellation Fees:CATEGORIES WITH RESTRICTIONS: Reservations for Inside, Outside or Verandah Categories with Restrictions are NONREFUNDABLE and NONTRANSFERABLE. A 100% cruise cancellation fee applies from time of payment.
Cruises Less Than 10 days where Embark or Debark is U.S. Port
Days prior to Vacation Commencement Date Fee Amount
45 days or more Deposit per Guest for Suites/Concierge staterooms
74-45 days Deposit per Guest for Non-Suites/Concierge staterooms
44-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Cruises of 10 days or More and Cruises Less Than 10 days where Embark and Debark is non-U.S. Port
Days prior to Vacation Commencement Date Fee Amount
56 days or more Deposit per Guest for Suites/Concierge staterooms
119-56 days Deposit per Guest for Non-Suites/Concierge rooms
55-30 days 50% of vacation price per Guest
29-15 days 75% of vacation price per Guest
14 days or less 100% of vacation price per Guest
Today we ended up booking a 4E (non-concierge) with a huge balcony (rm 5650) for that 4-nighter we really wanted to be on (mostly because we're not sure what to do between our saturday event and the 3-day that leaves on thurs - it's too hot in florida to do much in july! 
), and when we asked if we could have our on-board booking benefits transferred to that cruise, we were told no, because it would be considered a downgrade. We were surprised, because I thought I had read on here before that you could change a concierge to a non-concierge, but I guess not. I called back and spoke to two different CMs and was told the same thing. So, by booking the concierge part of the trip onboard and booking the non-concierge part later, we lost out on the 10% off the non-concierge part. 
(Though hoping that becomes moot, because if a concierge room we want comes up on the 4-night, we're taking it!)
Everyone who moved their OBBs today didn't cancel their cruises. They simply moved them to a new date. There have also been multiple posts on the boards by people who have moved a concierge reservation to a different date prior to their PIF date.
