Are connecting rooms now guaranteed for families w/kids?

[mefordis]

The Disney agent told me if there are 2 adults with small children they will guarantee connecting rooms? Does anyone have experience with this? I know several years ago whenever we requested connecting rooms we were told they are not guaranteed, and half the time we did not get them.

 

[Dug720]

To my knowledge, no. Not guaranteed if there are 2 adults as they could split one adult and one kid in each room.

 

[RedHead0186]

My TA told me that recently too. We booked a family trip: two rooms for my brother/SIL and two kids, one room for my parents, and one room for me. We told the TA we wanted the two rooms for my brother's family to be connecting, and we would like connecting rooms for me and my parents. My TA told us Disney would guarantee connecting rooms for the family of 4. No idea if that's new or not, but we were just told that about a month ago.

 

[Genie+]

Possibly it is a newer policy. Were they saying this in regard to a certain resort or was it just booking in general?

 

[mefordis]

My TA told me that recently too. We booked a family trip: two rooms for my brother/SIL and two kids, one room for my parents, and one room for me. We told the TA we wanted the two rooms for my brother's family to be connecting, and we would like connecting rooms for me and my parents. My TA told us Disney would guarantee connecting rooms for the family of 4. No idea if that's new or not, but we were just told that about a month ago.

I don't know if I can trust it enough to tell my family to go ahead and book connecting then they will be disappointed if they end up down the hall from each other.

 

[Dave006]

I don't know if I can trust it enough to tell my family to go ahead and book connecting then they will be disappointed if they end up down the hall from each other.

What resort are you inquiring about?

It is going to vary by resort. Some resorts have more connecting room than other resorts. Also it depends on how your book. For example you can't book multiple rooms online. The best you can do is have both reservations updated to indicated "traveling" with and listing the other reservation. If you book by phone the CM will list both rooms on the same reservation.

There is also the possibility of an issue with assigned connecting rooms that may result in one of the rooms being pulled from service due to a maintenance issue. In this type of situation your family might be offered a move to another resort.

Dave

 

[Dug720]

I don't know if I can trust it enough to tell my family to go ahead and book connecting then they will be disappointed if they end up down the hall from each other.

If they're willing to consider a Value resort, a Family Suite at Music or Art of Animation may be the way to go.

 

[mefordis]

What resort are you inquiring about?

It is going to vary by resort. Some resorts have more connecting room than other resorts. Also it depends on how your book. For example you can't book multiple rooms online. The best you can do is have both reservations updated to indicated "traveling" with and listing the other reservation. If you book by phone the CM will list both rooms on the same reservation.

There is also the possibility of an issue with assigned connecting rooms that may result in one of the rooms being pulled from service due to a maintenance issue. In this type of situation your family might be offered a move to another resort.

Dave

We are looking at the Poly. I spoke with an agent and she confirmed if you have two adults with kids, they will guarantee connecting rooms. If there is a 3rd adult they cannot guarantee them.

 

[Neener16]

I have not had a problem traveling with my daughter and granddaughter. We call ahead of time and have no other room requests except to have connecting rooms. So far so good.

 

[lanejudy]

I would take that “guaranteed” with a grain of salt. Guests have been told for years that it’s guaranteed, even had it noted on the reservation confirmation. Most received connecting rooms but some don’t. If you truly need connecting, book a room category that accommodates everyone in the same room. If you can manage if split, take the chance.