Happy Goofy
DIS Veteran
- Joined
- Sep 22, 2009
- Messages
- 1,178
This goes to show you that one hand does not know what the other hand is doing at DCL
Yesterday I was told that there was no 8am tour and the vendor cancelled them. Well I called today and spoke to the supervisor in the excursion dept. She was extremely nice. She told me that there were still 8am tours but they were full. I told her I booked the 8am one on the day I was allowed to book and that I had other plans for the late afternoon. She took my number and called me back and said I was back on the 8am tour! So apparently the 8am tour was never cancelled. I'm just glad I got this straightened out.
Also I got an email today with the $28 refund from DCL
Monica - we are all set- (I think)
Yesterday I was told that there was no 8am tour and the vendor cancelled them. Well I called today and spoke to the supervisor in the excursion dept. She was extremely nice. She told me that there were still 8am tours but they were full. I told her I booked the 8am one on the day I was allowed to book and that I had other plans for the late afternoon. She took my number and called me back and said I was back on the 8am tour! So apparently the 8am tour was never cancelled. I'm just glad I got this straightened out.
Also I got an email today with the $28 refund from DCL
Monica - we are all set- (I think)