AP sales…

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Is Disney the pig and guests the hog?

personally I’m hoping Disney become the hog
Yea disney is the pig and the hog. Speaks to them pushing a little too far, getting a little too greedy, going from a pig to a hog and getting slaughtered as a result.

Ms Bibbidi insight in the CA lawsuit is fantastic, thanks for taking the time to post your thoughts on it. I think they are going to lose badly on it, either at trial or through a fairly large settlement. CA does not mess around when it comes to consumer protection issues.
 
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You are welcome to my thoughts about it. I have revised my thinking as a result of comments here too. So we both benefited. The case is serious. We shall see.
We've all benefited. Thank you for your perspectives and thank you to everyone who has contributed. This subject is both fascinating and infuriating!
 
I do not believe the park reservation system was due to either of those. Upon re-opening with low attendance caps, the reservation system was helpful. But, it appears a main reason for developing it was because Disney collected data showed them that ticketed guests spent more per individual per park day than passholders. Disney developed reservations and the admission allocation bucket system among ticketed guests, resort guests and passholders in an effort to prioritize space for their most profitable guests. (Note: If Disney had done park reservations with a "first come - first serve" it would have been much the same as prior to the pandemic. However, the addition of buckets, solely controlled by the wants of Disney, was the tell tale footprint that shows this was done to reduce passholder attendance in favor of more profitable guest types.) This is discussed in detail earlier in this thread. Now, the reservation system may provide Disney with more data that they need to determine how many annual passes they will have outstanding at any time. The reservation system and the park turnstiles may also give them more data about the effect of park hopping. It is a new age of huge data crunching and Disney is learning a lot about their guests with the new digital information. So, even if Disney gained full staffing, we would continue to see the reservation up through early 2024, and perhaps beyond. Disney seems to treat it as permanent.

Would Disney not be able to compile this data from actual taps at the admissions gate with magicbands or some entry media? Same for data collection re: park hopping for that matter. Tickets and APs have to be linked to MDE anyway. While I am not a fan of this kind of data collection, it is far less intrusive on the customer experience IMO.
 
I think one of the things you must consider in my hypothesis is Disney is probably legally required to offer an advantaged gate admission price to local residents. Revenue killing or not, If they are required to have certain sewer requirements or build something to fire code, they are probably also required to do this. So, in our hypothesis, we cannot shut out Florida residents. It is part of their cost of doing business and it has to be meaningful and widely available.
Yes, but to me that plays into why it's short sighted for them to NOT do that sort of alternate type of pass. They may not really want the locals to buy the APs, but unfortunately they do, and it's a losing scenario when we don't consider it's likey the result of some sort of tax or other advantage they get from the state, which I bet Chapek doesn't use to help calculate the value of those passes. (assuming they are required to have a FL discount, they are getting something in exchange for it)
Anyway, if they offered a pass you needed to be in their hotels to use, they could have a segment of AP's that were back to being revenue generators, balancing out that portion of their revenue stream and making all AP sales look a little better in their reports.
 
The spontaneity guests had without park reservations was fun and consistent with a vacationing mood.

One of my friends used to get on the next bus (whichever park it was going). She didn't do the advance FP+--if the wait for a particular attraction was too long, she would do something else. She always had a lovely time.
 
I just looked up the status of this legal action. It has been elevated to US district court. I would expect the plantiffs to win, after a long drawn out legal fight. However, not so sure they will win on appeal. The out is that Disney was clear that there may not be availability on any given day. I wonder if this whole thing would go away if Disney just ended the bucket system. I lot depends on Disney's appetite to drag this out for years.
 
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