AP renewal...no email??

[BCV23]

Has anyone alse ordered a renewal AP through DVC and just been given a # for will call? I renewed one AP right before it was to expire but not with enough time to receive a voucher before our trip. Member services was great about helping me but I just received a # to use at will call...no email. I'm starting to get worried now as I read of people needing an email, id and membership card to pick up APs. I'm hoping that the difference is that this is a renewal.

Anyone with any experience with this?

Thanks!