AP Only Info Thread Reservation System /Extensions / Refunds

[TigrLvsPooh]

Is it hotel days or length of stay? (arrival day through departure day)

Arrival and departure days count as days yes.

 

[MouseMamaToMany]

It really must be an absolute cluster at Disney customer service. I’ve been on hold 90 minutes now. Sigh. Just need to link a stubborn ressie so I can make park reservations on Monday. Wish there was a phone number for “easy, fast fixes only.”

 

[GoofEeyore26]

I reached out to my TA this morning about our May 2021 trip (already booked) and she let me know some things that might be of interest to y'all:

1) No booking park days for 2021 resort reservations on Monday. Just 2020 trips.

2) Info is mixed on whether or not 2021 resort reservations can start booking park days on the 24th or the 28th. She advised us to prepare for the 24th just in case.

3) The system should work the same as FPs did, in that I should be able to make park reservations for May/June 2021 even though my AP is set to expire in December.

4) A linked AP voucher will also count for "valid admission media" to book park days even if it's not active yet.

She also reassured us that there really aren't many people booked for 2021 at this point and capacity will be higher by then, so if you're currently worried about getting into the parks on a 2021 trip, don't be.

We'll see what happens on Monday but I'm feeling a lot better about things.

So I just realized for For your point #3, if it works the same as FP did, then APs would NOT be able to book a park reservation if their AP was set to expire before the trip. For FP, you had to renew before you could book post-expiration FP. That is why they allowed renewal 60 days before expiration. So I don't think you'll be able to make res for your April trip.

 

[grannyminnie]

A dumb question here...are any of you able to see the link where we will actually see what park days are available when we start to book on Monday?
I just see instructions on how to do it.

 

[tbssenterprises]

I gave up after 1.5 hours on hold. My expiration is set for the end of August (which they should make till the end of November), and I want to make ressies for September. Technically, I should get the three month extension and if they don't do it by Monday morning, I'm afraid I might get blocked out of my September dates. GRRRRRRRRRR.

 

[kiki02]

yes, also not extended for me.

 

[yulilin3]

A dumb question here...are any of you able to see the link where we will actually see what park days are available when we start to book on Monday?
I just see instructions on how to do it.

I cannot see a link anywhere

 

[grannyminnie]

So, on Monday, then, do we go to MDE and look under "My Plans" for it?

 

[yulilin3]

So, on Monday, then, do we go to MDE and look under "My Plans" for it?

ok so apparently you have to go online to get to MDE. Like the website. At least that's what I'm hearing from others
If you go on it right now
https://disneyworld.disney.go.com/sign in
and then go to MDE drop down menu and you'll see
Disney Park Pass System
that link takes you to the info of the process but I don't know if it will transform into the actual place to go

 

[MouseMamaToMany]

ok so apparently you have to go online to get to MDE. Like the website. At least that's what I'm hearing from others
If you go on it right now
https://disneyworld.disney.go.com/sign in
and then go to MDE drop down menu and you'll see
Disney Park Pass System
that link takes you to the info of the process but I don't know if it will transform into the actual place to go

This is exactly what the CM I just spoke with told me too. Use the MDE website only. After reservations are made, we will be able to modify in the app. On Monday, log in to MDE website, go to drop down menu, and select the tab for park reservations. I assume the info tab will change, or a new tab will appear there. The CM also made sure to remind me that you can only book one day at a time (meaning you have to follow the entire set of steps for each day you want to reserve) so booking a week’s worth of reservations for a resort stay is going to require some patience on Monday morning.

 

[kylenne]

So I just realized for For your point #3, if it works the same as FP did, then APs would NOT be able to book a park reservation if their AP was set to expire before the trip. For FP, you had to renew before you could book post-expiration FP. That is why they allowed renewal 60 days before expiration. So I don't think you'll be able to make res for your April trip.

Our trip is a 2 week May/June split and since we booked it as one of the 2021 return packages she’s gonna just add a couple of hoppers on it to cover us both. Interestingly hoppers will be available for 2021 which makes me think they really will try to incorporate hopping into the new reservation system once they’re able to ramp up capacity.

 

[yulilin3]

This is exactly what the CM I just spoke with told me too. Use the MDE website only. After reservations are made, we will be able to modify in the app. On Monday, log in to MDE website, go to drop down menu, and select the tab for park reservations. I assume the info tab will change, or a new tab will appear there. The CM also made sure to remind me that you can only book one day at a time (meaning you have to follow the entire set of steps for each day you want to reserve) so booking a week’s worth of reservations for a resort stay is going to require some patience on Monday morning.

OMG I wish they hadn't opened it up like this. Wouldn't have been better to do it 3 months at a time?
I feel for everyone doing this Monday and can only hope that those coming in the next couple of months get through

 

[meekey7197]

OMG I wish they hadn't opened it up like this. Wouldn't have been better to do it 3 months at a time?
I feel for everyone doing this Monday and can only hope that those coming in the next couple of months get through

right? goodness, I have four trips to do. Guess I'm going to be late for work...

 

[MouseMamaToMany]

OMG I wish they hadn't opened it up like this. Wouldn't have been better to do it 3 months at a time?
I feel for everyone doing this Monday and can only hope that those coming in the next couple of months get through

Couldn’t agree more. Monday is going to be a disaster.
That doesn’t mean I won’t be up at 5am my time, sipping my tea, and cursing at my computer.

 

[elle101me]

OMG I wish they hadn't opened it up like this. Wouldn't have been better to do it 3 months at a time?
I feel for everyone doing this Monday and can only hope that those coming in the next couple of months get through

I can’t understand why they’re letting 15 months worth of people book at the same time.

 

[gottalovepluto]

I can’t understand why they’re letting 15 months worth of people book at the same time.

I feel like before every big thing goes live, this is Disney IT. Every. Time.

 

[Sandisw]

ok so apparently you have to go online to get to MDE. Like the website. At least that's what I'm hearing from others
If you go on it right now
https://disneyworld.disney.go.com/sign in
and then go to MDE drop down menu and you'll see
Disney Park Pass System
that link takes you to the info of the process but I don't know if it will transform into the actual place to go

Yes, on Monday that link will take you where you need to go.

 

[yulilin3]

Yes, on Monday that link will take you where you need to go.

hopefully

 

[Sandisw]

hopefully

Assuming it works...that is true! Lol

 

[Sandisw]

I can’t understand why they’re letting 15 months worth of people book at the same time.

Yesterday, some TAs were told Monday would be only for 2020..seems today some are getting different info.