Anyone not do mobile ordering at CS?

SteveH

Where's my Mai Tai?
Joined
Sep 8, 1999
I read somebodys comment a day or so ago and they just played dumb and went to the counter. I think one of them even showed a flip-phone ;) Silly games = silly responses, but if it works I say go for it.
 

Dakota731

DIS Veteran
Joined
Apr 8, 2014
Oh I wasn’t aware you didn’t have the choice! We haven’t been at WDW since the month before covid. So all counter service are now mobile order?
 

Simba's Mom

<font color=green>everything went to "H*** in a ha
Joined
Aug 26, 1999
My habit on my last trip was "Mobile order in the parks, but not at the resorts." Satuli Canteen wouldn't let me in until I showed the CMs at the door that my order was ready. I showed them that I'd placed the order and given the "I'm here", but they made me wait until my order was ready. After that, I didn't even try going without mobile order in the parks. However, at Mara the first night, they had soup on the menu, but not on mobile order, so I went in and ordered-so did lots of other people. I also just went in and ordered at Gasparilla Grill and Captain Cooks.
 

Aimeedyan

DIS Veteran
Joined
Feb 22, 2004
I haven't come across any QS that doesn't have a cashier there (now) but that has changed in the recent past. For a good year, they wouldn't even let you order in person.

That said, there is usually only one register open and the line gets loooong plus you may have to give the door CM a story on why you need to order in person. I'd highly recommend you order on your phone to save lots of time and hassle. You don't have to order it that far ahead. We tend to order 10-15 minutes in advance as we're walking over.
 

gharter

DIS Veteran
Joined
May 3, 2004
I think you are still going to be much better doing mobile ordering. Even pre-covid, it was wonderful to order our food while we waited in an attraction line in the morning, then click the I'm here button when we were ready to eat near our selected time, not have to wait in a LONG line and walk up and get our food. For those that are smart phone averse, walk up is an option, but IMHO, not a good option.
 
  • StageTek

    It's kind of fun to do the impossible.
    Joined
    Apr 20, 2007
    When I was there at the end of Sept (2021) they all had walk up lines. But only a couple and the lines could be long.
    I’d rather not order that far ahead but wondered if the lines are terrible then to go order at the counter?
    You don't have to order that far ahead - I would walk up, see a line and then do mobile order. At Harbour House I found an empty table and then used mobile order.
     

    Marthasor

    DIS Veteran
    Joined
    May 8, 2005
    We walked up to Cosmic Ray's in MK last Friday night. The evening we were there, they had separate entrances for those who did mobile order and those who preferred to order with a cashier.
     

    jo-jo

    DIS Veteran
    Joined
    Feb 28, 2011
    Does anyone know if you can now order just an extra entree or an extra side? We went went in April, a kids meal somewhere had a single chicken drumstick and a side and I knew my 8 year old DGS would need more. I wanted to order just mac and cheese, but couldn't. Had to order a whole extra meal. I was like the momma bird giving out extra dabs of food to all the grandkids.
     

    igrsod

    DIS Veteran
    Joined
    May 11, 2010
    Call me old fashioned, but I like ordering my meal in person at Disney. I can't say I've tried the mobile ordering, but something about it doesn't appeal to me.
    I guess I should try it before I judge it completely.
    How have other's experiences been?
     
  • StageTek

    It's kind of fun to do the impossible.
    Joined
    Apr 20, 2007
    Does anyone know if you can now order just an extra entree or an extra side? We went went in April, a kids meal somewhere had a single chicken drumstick and a side and I knew my 8 year old DGS would need more. I wanted to order just mac and cheese, but couldn't. Had to order a whole extra meal.
    As I was sitting down with my meal I noticed the next table had mac and cheese. I pulled out my phone and ordered a side of mac and cheese - no problems at all.
    Call me old fashioned, but I like ordering my meal in person at Disney. I can't say I've tried the mobile ordering, but something about it doesn't appeal to me.
    I guess I should try it before I judge it completely.
    How have other's experiences been?
    I'm with ya. I like ordering from a person. On my last trip I found mobile order to be much faster. There were some long lines. But at every place I went to you could still stand in line to order.
     

    WDW Traveler

    DIS Veteran
    Joined
    Mar 13, 2007
    When we went in early September 2021, we never used the mobile ordering. We looked a couple of times and each time the wait time for mobile ordering was showing 45 minutes to an hour. So we tried to see what would happen if we walked up. Several times the cast members at the door told us if we didn't have a mobile order in it would take "significantly" longer to do an in person counter order but we could do it. Never took more than 10 minutes. So we just continued to do walk ups our entire trip.
     

    thanxfornoticin

    DIS Veteran
    Joined
    Feb 12, 2020
    We were hesitant with the mobile ordering requirements, but since we've been using it, we really like it. You place the order, get a time window it'll be ready, click "Im here" when you're ready, and 2 minutes later your order is put together and available for you. It took all the indecision 'delays' out our our experience - those people staying there taking 10 minutes to try and figure out what they might want to eat!! But it is very different, and is probably not going to be for everyone.
     

    Debbie Jean

    DIS Veteran
    Joined
    Feb 22, 2005
    Call me old fashioned, but I like ordering my meal in person at Disney. I can't say I've tried the mobile ordering, but something about it doesn't appeal to me.
    I guess I should try it before I judge it completely.
    How have other's experiences been?
    I'm old as dirt and I have to say I absolutely love mobile ordering! I can customize my order, no waiting in line and best of all no issues getting a table. I show up, it's ready and there's a place to sit and enjoy myself.

    If I'm worried popular time slots will fill up, I pick the time I want and order early. You can change and edit... even cancel the order... until you submit the "I'm here prepare my order" button. Or do what a lot of folks do, press the button as you walk over... food is ready when you arrive!

    Even an old dog can learn new tricks... I'm definitely a convert!
     

    Connect

    TODAY'S HEADLINES


















    Top