Anyone have to reschedule reservation?

[drjackal31]

I have been trying to reschedule a reservation my Husband and I have in December and everytime I look it up it says "No upcoming reservations found for Order Number..." Not sure if anyone else has seen this? I'm sure we'll have to call but haven't had time as of yet.

 

[Douglas Dubh]

Twice I’ve made a reservation and then tried to reschedule and it said something like “reservation has already been scanned at gate”. First time was day of, second was night before. I think their computer system needs work.