For our
Disney cruise last Thanksgiving we opted to go with the Disney airfare...it was comparable to what I was finding myself, BUT we had the Disney service to back it up and was I ever glad we did it!!!
We are located within 2 1/1 hrs. of St. Louis, 4 hrs. of Nashville, 4 hrs. of Indianapolis and 2 hrs. from Evansville, IN so I check at all locations for the best price and for the cruise Evansville was the best....around $200/person at a holiday...so we took it. Once we got to the airport, the plane experienced a couple of mechanical problems which was going to cause us to miss our connecting flight in Charlotte, so the airline...and for the life of me I cannot remember what we flew...guess I'm trying to block that experience...airline tried to re-route us to NWA on a flight that was even worse...would arrive at MCO at 4:30pm....not possible considering the ship sails at 5. So, I got out my trusty Passporter since I could not locate the Disney travel phone number on my travel papers...called Ground Services and was connected with the most awesome CM, Michelle. Michelle was able to get us a new connecting flight out of Charlotte that would put us into MCO at about 3:45 and see that our bags were properly ticketed so they would be onboard with us. We got on the original flight out of Evansville as it was cleared for take-off, not knowing what we'd do when we landed at Charlotte. Upon touch down, I checked my voice mail on the cell and sure enough, Michelle had taken care of everything...we even would be flying first class from Charlotte to MCO...what a treat! Then at the gate, we were met by a
DCL CM, ushered to the awaiting bus while the whole time the DCL CM was on his radio with the ground crew to be certain that our 3 bags were on the Disney truck headed for port. We were then whisked away to a coach bus, and driven to the port with confidence that the ship would be there for us...it was...turned out another airline cancelled several flights that day...Saturday before Thanksgiving...so another family was even later and they decided to hold the ship until 5:30pm. Once we arrived, another CM met us at the bus and walked us through the check-in and onto the ship. We did miss the sailaway party and the famous life boat drill, but we were on the ship and that was all that mattered.
IF we had not booked our air travel with Disney Travel Co. we would never have made the ship and our annual vacation that we had looked forward to for 11 months would have gone down the drain....had it not been for Michelle in Ground Services. We did send word to the company that she was to be commended for an excellent job!
So, that said...if you are worried about traveling and arriving on time...go with Disney!